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Live Answering

Live telephone answering services from CMS

Courteous live operators answering calls as an extension of your business.

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Call Center Services

Call center outsourcing services from CMS

Dynamic, custom solutions for outsourcing your business processes. 

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Industry Solutions

Call center and live answering services by industry

Contact center solutions tailored to the needs of your industry.

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Call Center Features

We have everything covered. 365° solutions that make outsourcing simple and affordable. Partnering with CMS allows you to setup the perfect call center operation without equipment, personnel, training, or headaches.

 

 

Friendly Service

Our highly trained agents answer every call with a smile, helping you improve customer service and reduce costs at the same time. Learn more

24/7 Availability

Provide live voice support 24 hours a day, 365 days a year. Our call center never closes so you never miss a call. Learn more

100% Customizable

All of our services are customized to your needs. Tell us how your call center should operate and we'll make it happen. Learn more

 

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Featured Services

Multilingual Customer Service

Our 24/7 multilingual contact center capabilities help keep your business competitive in the global marketplace.

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Multilingual customer service solutions
 
Employee Attendance Hotline

Streamline and centralize attendance monitoring via our employee call-off service.

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Employee attendance hotline services from Continental Message Solution

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