Live Answering Services 
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We're proud to offer our award-winning telephone answering services throughout the Washington D.C. area. Available 24 hours per day, our Washington D.C. answering service provides professional staff to answer and dispatch calls in the name of your business.
Live agents available around the clock.
No more missed opportunities.
Relaying calls to your personnel.
Making sure you're prepared for the worst.
Taking orders over the phone.
Helping you with the calls you can't handle.
Letting you refocus on your business.
Working as an extension of your office.
Affordable Washington D.C. Telephone Answering
Unlike hiring employees, using our Washington D.C. live answering service is incredibly affordable, allowing you to pay only for the time you use. Instead of paying a receptionist or overnight dispatcher by the hour, our service allows you to pay by the minute, accumulating charges only when our telephone receptionists are actively working on your behalf.
24/7/365 Telephone Support
CMS never sleeps. Holidays, weekends, after hours, during weather emergencies - our Washington D.C. answering service is always available. Whether you need a 24 hour emergency hotline or an after-hours dispatching unit, our constant availability ensures you’ll never lose touch with your customers or personnel, regardless of the circumstances.
An Extension of Your Business
Our Washington D.C. telephone answering services are customizable and designed to function as an extension of your business. Everything from the way we greet callers to the information we gather can be changed to meet your needs. By answering calls overnight the same way your staff does during the day, for example, we can help you maintain a consistent image and provide callers with the level of service they have come to expect.
Featured Washington D.C. Answering Services
Washington D.C. Medical Answering Service
Our Washington D.C. medical answering service allows physicians and medical practices to remain available to their patients 24-7. Every call is handled per your instructions and answered by a courteous live operator. Fully HIPAA compliant and utilized by healthcare professionals nationwide, CMS is an experienced and trusted provider of medical office answering services.
Washington D.C. Attorney Answering Service
From criminal defense attorneys to personal injury lawyers, our Washington D.C. answering service for attorneys is perfect for practices looking to maintain professionalism while avoiding unnecessary expenses. Whether you have one attorney or two hundred, our Washington D.C.attorney answering service can be scaled and personalized to meet your needs.
Washington D.C. Small Business Answering Service
Small business answering from CMS allows even the smallest companies to provide professional customer service. Instead of hiring unnecessary employees to assist with your calls, we provide highly trained operators to answer the phone and function as a receptionist would in your office. By utilizing our Washington D.C. answering services for small businesses, you can save money while simultaneously improving your customer service quality.
Washington D.C. After-Hours Answering Service
If a customer tries to contact your business after hours and reaches a voicemail system, they’ll likely hang up and try another company. Instead of losing this opportunity to your competition, why not have every call answered live? By utilizing Washington D.C. after-hours telephone answering from CMS, you can have your calls answered professionally whenever you are out of the office, ensuring every customer is greeted by a live person.
Why CMS?
- Stability45 years of providing 24/7 call center solutions to businesses worldwide.
- QualityHighly trained, USA based agents delivering great customer experiences.
- CustomizationPersonalized solutions built to the needs of your organization.
Online Tools Included
Enhanced reporting, call tracking, and on-call scheduling software come standard.
Testimonials
"I am a manager at a 4 location Specialty Medical Practice with 25 physicians. Before we joined CMS, I was constantly responding to complaints and was always looking for solutions. CMS has those solutions available and has a team of professionals to implement them."
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