Appointment Scheduling Service, Scheduling Call Center

Schedule appointments 24/7

Many people do not have time to schedule during your office hours. With appointment scheduling services from CMS, appointments can be scheduled around the clock. Live scheduling agents from CMS allow your patients or customers to call and schedule at a time most convenient for them, be it during the day or after hours. By accommodating the scheduling needs of all your clients, you can fill your schedule more completely. This avoids days with large gaps between appointments that can cost you more in payroll and operating costs. Appointment scheduling services will help your business develop a loyal customer base because you're providing them with an easy, convenient, and live scheduling call center 24/7.

Refocus your staff

Allow your staff to concentrate on more important tasks while CMS helps your customers or patients schedule their appointments. Interrupting your staff when they are concentrating on creating specs or working out a billing issue can be frustrating and inefficient. Let them do what you hired them for.

Built to fit your business

CMS can integrate with your existing scheduling software or set up a 100% customized online calendar to accommodate any scheduling scenarios. Instant updates can be sent to you or any vital personnel via email or text message when a time is booked or rescheduled. Keep your calendar and appointments organized by using an interactive shared calendar accessible online at any time to:

• View daily schedule
• Assign appointments to the appropriate personnel
• Schedule / Reschedule / Cancel an appointment
• Block off vacation time
• Add / edit appointment descriptions and pricing
• Run reports
• Reset your schedule
• Add an employee
• Get directions

Here to make your business money

Our function at CMS is to increase your company's revenue. We do this by scheduling appointments while your staff concentrates on more important tasks, helping them manage their time better and become more efficient.

For more information on appointment scheduling services and a no obligation quote, contact CMS anytime online or call 800.369.8908.

To view the variety of live answering services and call center solutions that CMS provides, please visit our homepage.