The CMS Difference
Worldwide Service Available
Call Center Available 24/7/365
Highly Trained Domestic Agents
HIPAA Compliant
Secure Midwest Location
Failsafe Back Up Systems
100% Customizable
Every Call is Recorded
Emailing / Text Messaging / Paging
Website & Work Ticket Integration
CRM Integration
Voicemail Integration
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Live Telephone Answering Service
CMS can handle the wide variety of live answering and communication needs your business may have.
B2B Telemarketing & Outbound Call Center ServicesDon't sit around waiting for customersAre you waiting for your marketing to make an impact? Most traditional marketing methods including print, radio, TV, and online advertising require your ads to get noticed by your target audience. B2B telemarketing and lead generation from CMS give your business the ability to reach out and actively find new business. The current business environment is far too competitive for you to sit around waiting to increase your clientele and revenue. Consumers and buyers have more choices than ever before. If you don't seek out your target segment, they probably won't notice you. CMS gives you the tools to actively sift through leads by contacting them directly. Focus on quality leadsAllow your sales team to focus on converting leads to customers while CMS agents continue prospecting. Custom campaigns can revolve around direct mail follow ups, email blasts or cold calling. Appointment setting can be integrated to allow your sales people to jump on hot leads and close the sale. An extension of your businessThe CMS telemarketing staff will be trained on both your company and product, and will act as an extension of your organization. All B2B telemarketing campaigns are 100% customized to meet the needs of your company. If requested, along with lead generation, our staff can also record contact names and competitor information for your company's records. Maximize campaign effectivenessMaximize the effectiveness of your direct mail campaigns with the quick follow-up service of our outbound call center. Agents will contact the recipients to make sure they received the information, answer questions and secure sales leads with interested candidates. CMS follow-up calls will increase response rates and the ROI of any direct mail campaign. 20-hour evaluation periodTo ensure your satisfaction, every telemarketing campaign starts with a 20-hour evaluation period so you can see the results of the campaign before deciding to continue with the service. Agreements are on a per campaign basis so your company won't be bound by any long-term contracts.
For more information on our B2B telemarketing services and a no obligation quote, contact CMS anytime online or call 800.369.8908. To view the variety of live answering services and call center solutions that CMS provides, please visit our homepage.
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