Kaitlin Turner is an Account Executive and Recruitment Manager at CMS. Her responsibilities include sales, setup and design of new accounts, account management, and the screening and hiring of new CMS customer service agents. She is a 2009 graduate of The Ohio State University with a bachelor’s in Strategic Communication.
As a company committed to providing our clients with the highest quality customer service available, attracting and retaining top talent is of critical importance. Because of this, we have developed an exciting new pay-for-performance model that will increase the base pay of our call center agents and reward them for meeting specific performance metrics.