We are proud to offer our award-winning Indiana call center services and Indiana answering services throughout the state of Indiana.
Businesses of all shapes and sizes can benefit from our 24 hour Indiana call center service. Constant availability not only builds goodwill amongst customers, who appreciate being able to reach a live person 24 hours a day, it also increases revenue potential. Instead of only accepting new business during a small window of time each day, your business can be open 24-7, ready to take on new opportunities whenever they may arise.
Businesses with after hours accessibility are the market leaders in the service industry. Our after hours call center services will make your business available 24 hours increasing your potential for high profits. Every business can use an after hours answering service to allow more flexibility in their business hours to meet client or customer needs. An after hours call center can take urgent messages for your company and relay them immediately to you or take a message and send it to you when your office re-opens, depending on your specific criteria.
Eliminate repeat calls with our overflow call center services. Our overflow Indiana call center agents can provide information about office hours, holiday schedules, events and more when you are unavailable or are receiving a large amount of calls. Is your company losing business due to lost or missed calls? CMS has a solution for that. Don't hire addition staff to take your calls, Continental Message Solution's overflow call center provides professional answering services to fit your businesses needs. Employing our CMS overflow call center will allow your employees to focus on important task, making your business more efficient. CMS will take your calls and deliver them to you as a page, phone call, fax, text message and more allowing you to attack task as needed.
For more information about the Indiana call center services we offer in your community, please select a page below:
If you're looking for an Indiana answering service and your community isn't listed above, please contact us any time online or call 1-800-369-8908 for a no obligation quote. Our services are available worldwide and we serve clients in many communities that aren't listed on our website.
For details on the industries we serve and Indiana call center answering services we provide, please explore the tabs below:
We have over 40 years of call center and live answering experience with various industries and organizations of all sizes. This experience gives us the flexibility to design an account that works for you. Agents answer the phones following your specific instructions. This ensures calls are handled the way you want, as if you're answering the phone directly. CMS is not just the answering service, but an extension of your business.
Good customer service is all about bringing customers back. Using our Indiana call center customer services increases the possibility of customers passing positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. Our call center services will assist your customers to ensure that they are completely satisfied with your company.
If you're a good salesperson, you can sell anything to anyone. But if your schedule does not fit the needs of your customers that determines whether or not you’ll ever be able to sell that person anything else. Our 24 hour Vermont call center and 24 hour Indiana answering services will make sure that you are available to provide them with service around the clock.