Property management call center services from CMS provide property managers with the technology and staffing they need to reduce daily distractions and efficiently handle their calls.
Live operators available on demand.
A single point of contact for maintenance.
Respond to property emergencies 24/7.
An extension of your office.
Regardless of your size, being inundated with phone calls can be a major distraction. From maintenance requests to new tenant inquiries, there always seem to be callers requesting your attention.
Property management call center services from CMS are designed to relieve you of this constant burden, providing personalized call center services that meet the needs of your company.
By only paying for the time spent handling your calls, our services are a cost-effective way to free up your resources and refocus on more important tasks.
Each of our property management call center services is customizable to your needs. The way we answer the call, the questions we ask, the information we provide and gather on your behalf -- all of our actions are based upon your instructions.
From simple message taking during office hours to more advanced database integration for looking up property information, we have the capabilities to meet the needs of your property management organization.
Despite being available for a fraction of what it would cost to hire your own employees, our property management call center is staffed with highly trained, US based agents. Instead of outsourcing your call center overseas and sacrificing quality, we allow you to take advantage of the benefits and give up nothing.
Our property management call center operates 24 hours per day, 365 days a year, meaning we are always available to handle your calls. Whether you are in need of a call center after hours, during the day, or on demand when your office is busy, we always have staff available.