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Real Estate Answering Service

Our real estate answering services are utilized by busy real estate professionals nationwide, freeing up their time to evaluate opportunities and close more deals.

Real estate for sale; agents can focus on their work by utilizing an answering service

Don't rely on voicemail

Customers are tired of being stuck with automated voicemail systems. In the highly competitive real estate business, allowing your customers to reach a live person quickly is just what you need to set your organization apart. Our real estate answering service is available 24/7 and guarantees that every phone call made to your business will be answered by a real person.

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Improve your responsiveness

CMS has provided real estate answering services for over 40 years and has taken thousands of calls from home and business owners looking to buy and sell property. Many of these callers are looking to make a decision quickly and having them sent to voicemail is a disadvantage to your business. The majority of callers that are put into voicemail will hang up and move on to your competition until they reach a live person. CMS gives your business the competitive edge by providing skilled call center agents to field your live calls.

Personalized to your needs

Every aspect of our real estate answering service is customizable, from the way we answer the phone to the information gathered on your behalf. 100% customizable real estate scripting allows CMS to collect the specific information you're looking for. Whether dealing with sellers, buyers, cash investors, loan modifications, or mitigation inquiries, we can develop a script that fits your business. Messages can be delivered via text message, email, fax, or phone call, and instructions can vary based on the time of day.

Want calls sent to you via text in the evening but held overnight? That’s not a problem at all. Our goal is to provide your real estate business with a seamless answering service that meshes perfectly with your existing workflow and makes your life easier, not create another business process that needs micromanaged every step of the way.

Additional real estate services

Real Estate Answering Services

Live operators available on demand.

Real Estate Virtual Receptionist

Answering as an extension of your office.

Real Estate Customer Service

Professional customer care without the costs.

Real Estate Lead Processing

We handle the leads so you can get back to work.

Real Estate Call Center Homepage »

For more information on our Real Estate Answering Service and a no obligation quote, contact CMS anytime online or call 800.369.8908.

Have other needs? We encourage you to browse the variety of answering services and call center services we provide to learn more about how we can help your organization.

Improve Service

Outsourcing doesn’t mean sacrificing. Our solutions will improve your service and help move your organization forward.

Drive Down Costs

No need to invest in staff or infrastructure when you partner with CMS. We have everything covered.

100% Customizable

All of our live answering and call center solutions are custom built to the needs of your organization.

How it Works

Utilizing our services is easy. Simply contact sales, design your account, and forward your phone lines. That's all it takes.

Testimonials

"We have contracted with CMS for over 3 years to help us with our emergency maintenance calls...and would recommend them to any organization that needs a property management answering service."