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CMS is striving to expand the demographics of its call center services and has promoted Phillip Johnson to assist in the expansion into international market.
COLUMBUS, Ohio June 18, 2010 – Continental Message Solutions, provider of answering and call center services, today announces the promotion of Information Technology personnel Phillip Johnson to the position of International Business Development Analyst. Mr. Johnson will be responsible for analyzing the degree in which CMS can develop business in international markets. He will be in charge of ensuring that markets worldwide know about and are utilizing the 100% customizable services provided through CMS.
Call center and answering service, quality assurance and customer service is recognized by the Association of TeleServices International (ATSI)
COLUMBUS, Ohio June 3, 2010 – CMS is pleased to announce that it has won the ATSI Award of Excellence, for the 9th consecutive year, at ATSI's Annual Convention in San Diego on May 14, 2010. The Award of Excellence is awarded annually to top performers in the telecommunications, call center and answering service industry in recognition of outstanding quality assurance and customer service.