Call Center Solutions
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Live Answering

Courteous, live operators answering calls as an extension of your business.

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Call Center

Dynamic, custom solutions for outsourcing your business processes.

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IVR & Automation

Automated voice and text applications for cost-effective, personalized messaging.

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Industry Solutions

Browse contact center solutions tailored to the specific needs of your industry.

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Call Center Features

We have everything covered. 360° solutions that make outsourcing simple and affordable. Partnering with CMS allows you to setup
the perfect call center operation without equipment, personnel, training, or headaches.
Friendly Agents

Our highly trained agents answer every call with a smile, helping you improve customer service while reducing costs. Learn more

24/7 Availability

Provide live voice support 24 hours a day, 365 days a year. Our call center never closes so you never miss a call. Learn more

100% Customizable

All of our services are customized to your needs. Tell us how your call center should operate and we’ll make it happen. Learn more

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Featured Services

Multilingual Customer Service

Our 24/7 multilingual contact center capabilities help keep your business competitive in the global marketplace.

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Multilingual Custom Service by Continental Message Solution
Employee Attendance Hotline

Streamline and centralize attendance monitoring via our employee call-off service.

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Continental Message Solutions Employee Call Off Hotline Call Center Services

From the Blog

Continental Message Solution Expands Call Center Operation with New Las Vegas Facility

To better serve our growing global client base, Continental Message Solution (CMS) is thrilled to announce the opening of our new call center facility in Las Vegas, Nevada.

6 Money and Time Saving Reasons Your Business Needs An Attendance Tracking Service

This will not come as news to anyone in Management or HR, but employee attendance has become one of the

Is Your Medical Answering Service HIPAA Compliant? Find Out Now

Quality patient care is necessary for your healthcare practice to stand out from the rest. Your patients move at a

Now taking calls in Las VegasLearn more