Handling 100% of our calls in the USA 
24/7/365
CALL CENTER SERVICES
100%
CUSTOMIZED SOLUTIONS
+200
LANGUAGES SUPPORTED
99.99%
UPTIME
GUARANTEE
Why CMS?
We have everything covered. 360° solutions that make outsourcing simple and affordable. Partnering with CMS allows you to setup the perfect call center operation without equipment, personnel, training, or headaches.
Unrivaled Experience
100% Customizable
24x7 Availability
Based in USA
Web-Based Tools
Integration
Featured Services
All of our call center solutions are 100% customized to meet your needs.
Our live answering services provide professional, highly trained operators to answer, route, and dispatch calls on your behalf. All services are personalized to your specific needs.
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Our call center outsourcing services blend customer service excellence with technological innovation, resulting in cost effective, fully integrated solutions to add value and improve your bottom line.
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IVR services are a great option for data driven phone processes including surveying, hotline services, emergency response, directory services, routing, and notification services.
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CMS has worked with clients in every major industry and understands the diverse needs of different organizations, from the metal and alloy industry to property management corporations.
BROWSE ALLIndustry-Specific Solutions
Contact Center Solutions by Industry
CMS has worked with clients in every major industry and understands the diverse needs of different organizations, from the metal and alloy industry to property management corporations. Over 40 years of communication and technology experience allows us to provide 100% customized solutions, from basic after-hours answering service to comprehensive call center outsourcing implementations.
Custom Integrations
24/7 Access
To your account analytics
24 hour answering from CMS gives your organization the edge. Providing live operators to field and dispatch your calls around-the-clock, we make it possible to improve your service without increasing costs.
Our Blog
Check out our blog for call center news, recent trends and industry best practices. We love to talk about call center solutions for businesses. Come join the conversation.
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