Are you tired of losing business or wasting money on unnecessary staff? We’re here to help. In business since 1967, we’re an award-winning provider of Mobile, Alabama, answering services, available around the clock to answer your calls and work as an extension of your business.

Alabama Answering Services by City

Affordable Mobile, AL Telephone Answering

Training and staffing your own call center is expensive. Having your existing employees answer telephone calls is distracting. Paying employees extra to answer calls after hours is inefficient, given that they may only be working a fraction of the period they are being paid for. Our Mobile answering service provides a better way. Although we are available 24 hours a day to answer your calls on demand, you are only charged for the time we actually spend servicing your account. That means if a call takes one minute and fifty-six seconds, one minute and fifty-six seconds is taken from your allotted time.

24 Hour Live Answering

CMS never sleeps. Holidays, weekends, after hours, during weather emergencies – our answering service is always available, prepared to answer your calls on-demand at a moment’s notice. Whether you actually need a 24 hour Mobile answering service or not, our constant availability ensures your organization will never lose touch with its customers or personnel, regardless of the circumstances. You may utilize us after hours for emergencies or during the day for overflow call volume support, but whenever you need us, we will be there.

Personalized to Meet Your Needs

None of our Mobile answering services are generic or “one-size-fits-all.” We understand that each organization has different communication needs, and our telephone answering service is flexible enough to accommodate them. Whether you need certain calls routed to specific personnel, different instructions based on the time of day, or an intricate call distribution procedure for handling emergency or priority concerns, our system can be configured to meet your needs.

Featured Alabama Answering Services

Mobile Medical Answering Service

Medical Doctor

Serving the medical community for more than 40 years, we are a trusted provider of medical answering services. Working with small physician practices and large hospital networks alike, our Mobile, Alabama medical answering services give offices the courteous staffing they need to handle their calls at all hours of the day. Fully HIPAA compliant and experienced serving medical clients, we understand the importance of your calls and pride ourselves in providing accurate, reliable live telephone answering, 24 hours a day, 365 days a year.

Mobile HVAC Answering Service

HVAC serviceOur HVAC answering service helps Mobile HVAC contractors provide 24-hour service and better serve their customers. Service calls can come in at any time, and businesses that are available to take them are the ones who excel. Available around the clock, our Mobile HVAC answering service is the most economical choice for operations looking to maintain 24-7 service without adding to their costs. Our agents answer your calls and handle them based on your instructions, sending urgent matters to your on-call technician and holding non-urgent messages for the next business day. Every detail is fine-tuned to meet the needs of your HVAC business.

Mobile Small Business Answering Service

Small BusinessOur answering service for small businesses in Mobile can help you level the playing field. While big companies have the capital to hire full-time customer service staff, most small businesses do not, putting them at a big disadvantage. With our Mobile small business answering service, professional live operators can answer your business calls for a fraction of what it would cost to hire an employee. Better yet, they are trained customer service professionals with the skills you can stake your business on.

Mobile, Alabama Answering Service Coverage

Our live telephone answering services are available throughout Mobile and the 251 area code, including, but not limited to:

  • Chickasaw telephone answering service
  • Saraland telephone answering service
  • Bay Minette telephone answering service
  • Daphne telephone answering service
  • Spanish Fort telephone answering service