CMS is an award-winning provider of telephone answering services proudly serving the state of California. Available 24/7/365, our California answering service provides trained staff to answer and handle calls per your instructions.

Affordable California Telephone Answering

Unlike hiring employees, our California answering service is incredibly affordable, allowing you to pay only for the time you use. Instead of paying a receptionist or overnight dispatcher by the hour, our service allows you to pay by the minute, accumulating charges only when our telephone receptionists actively work on your behalf.

Benefit from 24-7 Availability

We provide 24-hour answering services to California businesses, allowing them to remain available around the clock and take advantage of every opportunity that comes their way. With 24-7 availability, you can avoid losing business to your competitors and ensure every call is answered live. No more voicemails or impersonal automated systems.

Personalized to Meet Your Needs

Every business has unique needs, and our California telephone answering services are flexible to accommodate them. Each account we set up is customized to client specifications, from how we answer the line to the questions we ask callers. Our goal is to function as an extension of your business and provide the same service level as an employee in your office.

Featured California Answering Services

California Medical Answering Service

Medical Doctor

Serving single physician practices as well as large, multi-office medical groups, our California medical answering service provides courteous receptionists to filter and relay calls based upon urgency. Available around the clock, our medical answering service can be used both after hours and during the day as a backup to your regular office staff.

California Attorney Answering Service

Judge gavel

From criminal defense attorneys to personal injury lawyers, our California answering service for attorneys is perfect for practices looking to maintain professionalism while avoiding unnecessary expenses. Whether you have one attorney or two hundred, our California answering service can be scaled and personalized to meet your needs.

California Small Business Answering Service

Small Business

If you are like most small businesses, you are short on cash and struggling to compete with your larger competitors. By using our California small business answering service, you can establish a professional phone presence without the expense of hiring employees. When customers call, they’ll reach a friendly live operator who answers in your company’s name and acts as an extension of your office.

California After-Hours Answering Service

After business hours

Customers may be trying to reach you after your office closes. Instead of relying on voicemail and potentially losing those customers to the competition, California after-hours answering service from CMS ensures every call you receive is answered live. Our after-hours service can take messages, dispatch technicians, answer customer service inquiries, and perform various other tasks typically handled by your office staff.

Automated Business Answering Service

Automated small business answering services are a cost-effective, efficient way for businesses to handle incoming calls. These services use interactive voice response (IVR) technology to answer customer inquiries quickly and accurately by providing recorded responses or routing calls based on the caller’s input. Automated call answering services differ from live operator answering services in that they require no human interaction and can be programmed to quickly guide the caller through processes or direct them to their desired destination. The benefits of automated call answering services include increased customer satisfaction, faster response times, cost savings, and improved flexibility.

California Answering Services by City