Based in the Midwest and serving clients nationwide, we are proud to offer Burbank answering services that help businesses maintain a professional telephone presence without the cost of hiring additional staff.

Affordable Burbank Telephone Answering

Unlike hiring employees, our Burbank answering service is incredibly affordable, allowing you to pay only for the time you use. Instead of paying a receptionist or overnight dispatcher by the hour, our service allows you to pay by the minute, accumulating charges only when our telephone receptionists are actively working on your behalf.

24/7/365 Telephone Support

CMS never sleeps. Holidays, weekends, after hours, during weather emergencies – our Burbank answering service is always available. Whether you need a 24 hour emergency hotline or an after-hours dispatching unit, our constant availability ensures you’ll never lose touch with your customers or personnel, regardless of the circumstances.

Designed to Meet Your Needs

Our Burbank answering services are not “one-size-fits-all.” We understand that each organization has different communication needs and our services are designed to accommodate them. Whether you need certain calls routed to specific personnel, different instructions based on the time of day, or an intricate call distribution procedure for handling emergency concerns, our system can be configured to meet your needs.

Featured Burbank Answering Services

Burbank Medical Answering Service

Medical Doctor

Ideal for solo physicians and large practices alike, our Burbank medical answering service provides live operators to answer patient calls and filter them based on criteria that you put into place. Calls requiring immediate attention can be dispatched to the on-call doctor or emergency contact, while non-urgent matters can be held for the office or asked to call back at a later time.

Burbank Attorney Answering Service

Judge gavel

Busy Burbank attorneys may not have the time to answer their calls, but they recognize the importance of connecting with potential clients as soon as possible. Instead of referring callers to voicemail, our attorney answering service provides an excellent customer service experience that not only helps retain existing clients, but makes a positive first impression on new ones as well.

Burbank Small Business Answering Service

Small Business

While big companies have the capital to hire full-time customer service staff, most small businesses do not, placing them at a huge disadvantage. With our Burbank small business answering service, professional live operators can answer your business calls for a fraction of what it would cost to hire an employee. Better yet, we provide trained customer service professionals who can help improve relationships with your customers.

Burbank After-Hours Answering Service

Burbank After-Hours Answering Service Operator

If a customer tries to contact your business after hours and reaches a voicemail system, they’ll likely hang up and try another company. Instead of losing this opportunity to your competition, why not have every call answered live? By utilizing Burbank after-hours telephone answering from CMS, you can have your calls answered professionally whenever you are out of the office, ensuring every customer is greeted by a live person.

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