Based in the Midwest and serving clients nationwide, we are proud to offer Costa Mesa answering services that help businesses maintain a professional telephone presence without the cost of hiring additional staff.

Answering Services Save You Money

Our Costa Mesa answering service is an affordable alternative to hiring employees. Charged in per-second increments, you pay only for the time spent answering and handling your calls. Instead of paying a receptionist or dispatcher by the hour regardless of whether you are busy, you’re only paying our company when telephone agents are actively working on your behalf.

24/7/365 Telephone Support

CMS never sleeps. Holidays, weekends, after hours, during weather emergencies – our Costa Mesa answering service is always available. Whether you need a 24 hour emergency hotline or an after-hours dispatching unit, our constant availability ensures you’ll never lose touch with your customers or personnel, regardless of the circumstances.

An Extension of Your Business

Our Costa Mesa telephone answering services are customizable and designed to function as an extension of your business. Everything from the way we greet callers to the information we gather can be changed to meet your needs. By answering calls overnight the same way your staff does during the day, for example, we can help you maintain a consistent image and provide callers with the level of service they have come to expect.

Featured Costa Mesa Answering Services

Costa Mesa Medical Answering Service

Medical Doctor

Ideal for solo physicians and large practices alike, our Costa Mesa medical answering service provides live operators to answer patient calls and filter them based on criteria that you put into place. Calls requiring immediate attention can be dispatched to the on-call doctor or emergency contact, while non-urgent matters can be held for the office or asked to call back at a later time.

Costa Mesa Attorney Answering Service

Judge gavel

From criminal defense attorneys to personal injury lawyers, our Costa Mesa answering service for attorneys is perfect for practices looking to maintain professionalism while avoiding unnecessary expenses. Whether you have one attorney or two hundred, our Costa Mesa answering service can be scaled and personalized to meet your needs.

Costa Mesa Small Business Answering Service

Small Business

While big companies have the capital to hire full-time customer service staff, most small businesses do not, placing them at a huge disadvantage. With our Costa Mesa small business answering service, professional live operators can answer your business calls for a fraction of what it would cost to hire an employee. Better yet, we provide trained customer service professionals who can help improve relationships with your customers.

Costa Mesa After-Hours Answering Service

Costa Mesa After-Hours Answering Service Operator

What happens to your telephone calls when your office is closed? Are you sending them to voicemail? If so, you may be losing business. Utilizing our Costa Mesa after-hours answering service ensures that every call made to your office after hours is answered live. When customers can reach a real person, they’ll be confident their issue is being dealt with and feel less inclined to try another company (your competition.)

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