Our Escondido answering service provides you with professional operators who are available 24 hours a day to answer your calls and follow your specific instructions. And unlike hiring employees, we’re only paid while working directly on your behalf.

Answering Services Save You Money

Our Escondido answering service is an affordable alternative to hiring employees. Charged in per-second increments, you pay only for the time spent answering and handling your calls. Instead of paying a receptionist or dispatcher by the hour regardless whether you are busy, you’re only paying our company when telephone agents are actively working on your behalf.

Available 24 Hours a Day

Escondido answering services from CMS are available 24 hours a day, 365 days a year. Whether you’re looking for an after-hours support team or overflow receptionists to assist your office staff during the day, we are available around the clock and prepared to answer your calls on demand.

Designed to Meet Your Needs

Our Escondido answering services are not “one-size-fits-all.” We understand that each organization has different communication needs and our services are designed to accommodate them. Whether you need certain calls routed to specific personnel, different instructions based on the time of day, or an intricate call distribution procedure for handling emergency concerns, our system can be configured to meet your needs.

Featured Escondido Answering Services

Escondido Medical Answering Service

Medical Doctor

Serving the healthcare community for more than 45 years, we are an experienced and trusted provider of medical answering services. Working with small physician practices and large hospital networks alike, our Escondido, California medical answering services give offices the staffing they need to handle calls at all hours of the day.

Escondido Attorney Answering Service

Judge gavel

Busy Escondido attorneys may not have the time to answer their calls, but they recognize the importance of connecting with potential clients as soon as possible. Our Escondido attorney answering service provides law practices with 24-7 live telephone support, ensuring every call reaches a live person and that new clients immediately reach the first attorney available.

Escondido Small Business Answering Service

Small Business

Our Escondido answering service for small business allows small companies to maintain customer service quality and professionalism on par with bigger, more established firms. Instead of wasting precious capital on office employees or receptionists, small businesses can utilize our 24-7 answering service to field their calls and then allocate their funds to more pressing needs. This helps them grow their business without sacrificing customer service.

Escondido After-Hours Answering Service

After business hours

Customers may be trying to reach you after your office closes. Instead of relying on voicemail and potentially losing those customers to the competition, Escondido after-hours answering service from CMS ensures every call you receive is answered live. Our after-hours service can take messages, dispatch technicians, answer customer service inquiries, and perform a variety of other tasks typically handled by your office staff.

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