Based in the Midwest United States and serving clients nationwide, we are proud to offer Fremont answering services that help businesses maintain a professional telephone presence without the cost of hiring additional staff.

Answering Services Save You Money

Our Fremont answering service is an affordable alternative to hiring employees. Charged in per-second increments, you pay only for the time spent answering and handling your calls. Instead of paying a receptionist or dispatcher by the hour regardless whether you are busy, you’re only paying our company when telephone agents are actively working on your behalf.

24/7/365 Telephone Support

CMS never sleeps. Holidays, weekends, after hours, during weather emergencies – our Fremont answering service is always available. Whether you need a 24 hour emergency hotline or an after-hours dispatching unit, our constant availability ensures you’ll never lose touch with your customers or personnel, regardless of the circumstances.

Custom Built to Your Needs

All of our live Fremont telephone answering services are custom built to your specifications. Everything from the way we answer your calls to how we deliver your messages can be configured to meet the needs of your organization. Our scripting is 100% customizable and message delivery options include email, SMS (text message), fax, voice, and website or work ticket integration.

Featured Fremont Answering Services

Fremont Medical Answering Service

Medical Doctor

Our Fremont medical answering service gives healthcare professionals in the Fremont area with an easy and affordable way to keep in contact with their patients. Fully HIPAA compliant, healthcare answering services from CMS can be utilized after hours, during lunch, or as an overflow solution during periods of high call volume.

Fremont Attorney Answering Service

Judge gavel

Busy Fremont, California attorneys may not have the time to answer their calls live, but they recognize the importance of connecting with potential clients as soon as possible. Our Fremont attorney answering service provides law practices with 24-7 live telephone support, ensuring every call reaches a live person and that new clients immediately reach the first attorney available.

Fremont Small Business Answering Service

Small Business

Small business answering from CMS allows even the smallest companies to provide professional customer service. Instead of hiring unnecessary employees to assist with your calls, we provide highly trained operators to answer the phone and function as a receptionist would in your office. By utilizing our Fremont answering services for small businesses, you can save money while simultaneously improving your customer service quality.

Fremont After-Hours Answering Service

After business hours

When your office closes for the day, what happens to your phone lines? If you utilize an after-hours recording or voicemail system, you may be missing out on new business. Many callers will simply try a different company instead of leaving a voicemail or calling back the next day. With Fremont, CA after-hours answering service from CMS, you can avoid this situation and have all of your calls answered live after hours.

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