Tired of losing business or wasting money on unnecessary staff? We can help. In business since 1967, we’re an award-winning provider of Garden Grove, California answering services, available around the clock to answer your calls and work as an extension of your business.
Answering Services Save You Money
Our Garden Grove answering service is an affordable alternative to hiring employees. Charged in per-second increments, you pay only for the time spent answering and handling your calls. Instead of paying a receptionist or dispatcher by the hour regardless whether you are busy, you’re only paying our company when telephone agents are actively working on your behalf.
Available 24 Hours a Day
Garden Grove answering services from CMS are available 24 hours a day, 365 days a year. Whether you’re looking for an after-hours support team or overflow receptionists to assist your office staff during the day, we are available around the clock and prepared to answer your calls on demand.
Custom Built to Your Needs
All of our live Garden Grove telephone answering services are custom built to your specifications. Everything from the way we answer your calls to how we deliver your messages can be configured to meet the needs of your organization. Our scripting is 100% customizable and message delivery options include email, SMS (text message), fax, voice, and website or work ticket integration.
Featured Garden Grove Answering Services
Garden Grove Medical Answering Service
Serving the healthcare community for more than 50 years, we are an experienced and trusted provider of medical answering services. Working with small physician practices and large hospital networks alike, our Garden Grove, California medical answering services give offices the staffing they need to handle calls at all hours of the day.
Garden Grove Attorney Answering Service
Busy Garden Grove attorneys may not have the time to answer their calls, but they recognize the importance of connecting with potential clients as soon as possible. Instead of referring callers to voicemail, our attorney answering service provides an excellent customer service experience that not only helps retain existing clients, but makes a positive first impression on new ones as well.
Garden Grove Small Business Answering Service
Our Garden Grove small business answering service is 100% customizable, perfect for any small business looking to have their phone lines answered in a professional manner. Small businesses can’t always afford to hire employees or a dedicated receptionist, and with our answering services, they don’t have to. Our staff works on their behalf, answering in the name of their business and working as a direct extension of their office.
Garden Grove After-Hours Answering Service
If a customer tries to contact your business after hours and reaches a voicemail system, they’ll likely hang up and try another company. Instead of losing this opportunity to your competition, why not have every call answered live?
By utilizing Garden Grove after-hours telephone answering from CMS, you can have your calls answered professionally whenever you are out of the office, ensuring a live person greets every customer.