Are you tired of losing business or wasting money on unnecessary staff? We’re here to help. In business since 1967, we’re an award-winning provider of Irvine, California, answering services, available around the clock to answer your calls and work as an extension of your business.

Answering Services Save You Money

Our Irvine answering service is an affordable alternative to hiring employees. Charged in per-second increments, you pay only for the time spent answering and handling your calls. Instead of paying a receptionist or dispatcher by the hour regardless whether you are busy, you’re only paying our company when telephone agents are actively working on your behalf.

24 Hour Live Answering

Our Irvine answering service is available 24 hours per day, 365 days per year. Whether you need a night dispatcher to handle calls after hours or a daytime receptionist to relieve your busy office staff, we have the trained personnel available. With our service, you’ll no longer need to rely on voicemail or automated systems to pick up when you are unavailable.

Customized for Your Business

Each aspect of our Irvine telephone answering service is customized to meet the needs of your business. We can answer calls in the name of your company; use specific scripting based on the type of call or time of day; and deliver messages via email, text message (SMS), voice, fax, or an online portal. Whichever configuration works best for you, our system can accommodate it.

Featured Irvine Answering Services

Irvine Medical Answering Service

Medical Doctor

Ideal for solo physicians and large practices alike, our Irvine medical answering service provides live operators to answer patient calls and filter them based on criteria that you put into place. Calls requiring immediate attention can be dispatched to the on-call doctor or emergency contact, while non-urgent matters can be held for the office or asked to call back at a later time.

Irvine Attorney Answering Service

Judge gavel

Busy Irvine attorneys may not have the time to answer their calls, but they recognize the importance of connecting with potential clients as soon as possible. Instead of referring callers to voicemail, our attorney answering service provides an excellent customer service experience that not only helps retain existing clients, but makes a positive first impression on new ones as well.

Irvine Small Business Answering Service

Small Business

Small business answering from CMS allows even the smallest companies to provide professional customer service. Instead of hiring unnecessary employees to assist with your calls, we provide highly trained operators to answer the phone and function as a receptionist would in your office. By utilizing our Irvine answering services for small businesses, you can save money while simultaneously improving your customer service quality.

Irvine After-Hours Answering Service

Irvine After-Hours Answering Service Operator

What happens to your telephone calls when your office is closed? Are you sending them to voicemail? If so, you may be losing business. By utilizing our Irvine after-hours answering service, you can ensure that every call made to your office after hours is answered live. When customers can reach a real person, they’ll be confident their issue is being dealt with and feel less inclined to try another company (your competition.)

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