Are you tired of losing business or wasting money on unnecessary staff? We’re here to help. In business since 1967, we’re an award-winning provider of Long Beach, California, answering services, available around the clock to answer your calls and work as an extension of your business.

Affordable Long Beach Telephone Answering

Unlike hiring employees, our Long Beach answering service is incredibly affordable, allowing you to pay only for the time you use. Instead of paying a receptionist or overnight dispatcher by the hour, our service allows you to pay by the minute, accumulating charges only when our telephone receptionists are actively working on your behalf.

24/7/365 Telephone Support

CMS never sleeps. Holidays, weekends, after hours, during weather emergencies – our Long Beach answering service is always available. Whether you need a 24 hour emergency hotline or an after-hours dispatching unit, our constant availability ensures you’ll never lose touch with your customers or personnel, regardless of the circumstances.

An Extension of Your Business

Our Long Beach telephone answering services are customizable and designed to function as an extension of your business. Everything from the way we greet callers to the information we gather can be changed to meet your needs. By answering calls overnight the same way your staff does during the day, for example, we can help you maintain a consistent image and provide callers with the level of service they have come to expect.

Featured Long Beach Answering Services

Long Beach Medical Answering Service

Medical Doctor

Ideal for solo physicians and large practices alike, our Long Beach medical answering service provides live operators to answer patient calls and filter them based on criteria that you put into place. Calls requiring immediate attention can be dispatched to the on-call doctor or emergency contact, while non-urgent matters can be held for the office or asked to call back at a later time.

Long Beach Attorney Answering Service

Judge gavel

Busy Long Beach attorneys may not have the time to answer their calls, but they recognize the importance of connecting with potential clients as soon as possible. Instead of referring callers to voicemail, our attorney answering service provides an excellent customer service experience that not only helps retain existing clients, but makes a positive first impression on new ones as well.

Long Beach Small Business Answering Service

Small Business

Small business answering from CMS allows even the smallest companies to provide professional customer service. Instead of hiring unnecessary employees to assist with your calls, we provide highly trained operators to answer the phone and function as a receptionist would in your office. By utilizing our Long Beach answering services for small businesses, you can save money while simultaneously improving your customer service quality.

Long Beach After-Hours Answering Service

Long Beach After-Hours Answering Service Operator

What happens to your telephone calls when your office is closed? Are you sending them to voicemail? If so, you may be losing business. By utilizing our Long Beach after-hours answering service, you can ensure that every call made to your office after hours is answered live. When customers can reach a real person, they’ll be confident their issue is being dealt with and feel less inclined to try another company (your competition.)

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