CMS is an award-winning provider of telephone answering services proudly serving Norwalk, California. Available 24/7/365, our Norwalk answering service provides trained staff to answer and handle calls per your instructions.

Increase Profits by Reducing Costs

Staffing an internal answering service is expensive, distracting, and inefficient. With our Norwalk answering service, we take care of the training and staffing, and our agents only bill your account when actively working on your behalf. By eliminating the cost of hiring additional staff, you can avoid unnecessary headaches and increase your profitability.

Live Support Available 24-7

Our Norwalk, California answering service supplies your organization with telephone support staff 24 hours a day, 365 days a year. Whether you are looking for a 24 hour answering service or a virtual receptionist to handle calls during your lunch hour, we have the professional personnel available to meet your needs.

Custom Built to Your Needs

All of our live Norwalk telephone answering services are custom built to your specifications. Everything from the way we answer your calls to how we deliver your messages can be configured to meet the needs of your organization. Our scripting is 100% customizable and message delivery options include email, SMS (text message), fax, voice, and website or work ticket integration.

Featured Norwalk Answering Services

Norwalk Medical Answering Service

Medical Doctor

Our Norwalk medical answering service gives healthcare professionals in the Norwalk area with an easy and affordable way to keep in contact with their patients. Fully HIPAA compliant, healthcare answering services from CMS can be utilized after hours, during lunch, or as an overflow solution during periods of high call volume.

Norwalk Attorney Answering Service

Judge gavel

Our Norwalk answering service for attorneys helps law practices make more money, reduce expenses, and maintain a professional appearance. Using highly trained operators, we answer calls 24-7 and ensure potential clients never have an opportunity to call a competitor. All calls are answered live in the name of your practice and delivered via your specific instructions.

Norwalk Small Business Answering Service

Small Business

Our Norwalk small business answering service is 100% customizable, perfect for any small business looking to have their phone lines answered in a professional manner. Small businesses can’t always afford to hire employees or a dedicated receptionist, and with our answering services, they don’t have to. Our staff works on their behalf, answering in the name of their business and working as a direct extension of their office.

Norwalk After-Hours Answering Service

Norwalk After-Hours Answering Service Operator

If a customer tries to contact your business after hours and reaches a voicemail system, they’ll likely hang up and try another company. Instead of losing this opportunity to your competition, why not have every call answered live? By utilizing Norwalk after-hours telephone answering from CMS, you can have your calls answered professionally whenever you are out of the office, ensuring every customer is greeted by a live person.

California Answering Services by City