Based in the Midwest and serving clients nationwide, we are proud to offer Richmond answering services that help businesses maintain a professional telephone presence without the cost of hiring additional staff.

Cost-Effective Phone Answering Service

An hourly receptionist is paid regardless of whether he or she is talking on the phone. Our Richmond, California, answering service provides a more cost-effective solution, allowing you to pay only for the time spent handling your calls. Available in affordable packages, our answering service make it easy for Richmond businesses to provide live operator support.

Available 24 Hours a Day

Richmond answering services from CMS are available 24 hours a day, 365 days a year. Whether you’re looking for an after-hours support team or overflow receptionists to assist your office staff during the day, we are available around the clock and prepared to answer your calls on demand.

Personalized to Meet Your Needs

Every business has unique needs, and our Richmond telephone answering services are flexible to accommodate them. Each account we set up is customized to client specifications, from the way we answer the line to the questions we ask callers. Our goal is to function as an extension of your business and provide the same level of service as an employee would in your office.

Featured Richmond Answering Services

Richmond Medical Answering Service

Medical Doctor

Ideal for solo physicians and large practices alike, our Richmond medical answering service provides live operators to answer patient calls and filter them based on criteria that you put into place. Calls requiring immediate attention can be dispatched to the on-call doctor or emergency contact, while non-urgent matters can be held for the office or asked to call back at a later time.

Richmond Attorney Answering Service

Judge gavel

From criminal defense attorneys to personal injury lawyers, our Richmond answering service for attorneys is perfect for practices looking to maintain professionalism while avoiding unnecessary expenses. Whether you have one attorney or two hundred, our Richmond answering service can be scaled and personalized to meet your needs.

Richmond Small Business Answering Service

Small Business

If you are like most small businesses, you are short on cash and struggling to compete with your larger competitors. By using our Richmond small business answering service, you can establish a professional phone presence without the expense of hiring employees. When customers call, they’ll reach a friendly live operator who answers in your company’s name and acts as an extension of your office.

Richmond After-Hours Answering Service

Richmond After-Hours Answering Service Operator

Modern consumers expect to reach companies 24 hours a day, not just during business hours. If your business isn’t available to take on new business after hours, you’re likely losing customers to the competition. Instead of losing this business, our Richmond after-hours answering service provides you with trained personnel to answer calls whenever your office is unavailable. Simply forward your lines to our answering service and callers will always reach a live person.

California Answering Services by City