Tired of losing business or wasting money on unnecessary staff? We’re here to help. In business since 1967, we’re an award-winning provider of Hartford, Connecticut answering services, available around the clock to answer your calls and work as an extension of your business.

24 Hour Answering Service

Live agents available around the clock.

After-Hours Answering Service

No more missed opportunities.

Dispatching Service

Relaying calls to your personnel.

Emergency Answering Service

Making sure you’re prepared for the worst.

Order Taking Answering Service

Taking orders over the phone.

Overflow Answering Service

Helping you with the calls you can’t handle.

Small Business Answering Service

Letting you refocus on your business.

Virtual Receptionist

Working as an extension of your office.

Connecticut Answering Services by City

Answering Service Operators Serving Hartford

Answering Services Save You Money

Our Hartford, CT answering service is an affordable alternative to hiring employees. Charged in per-second increments, you pay only for the time spent answering and handling your calls. Instead of paying a receptionist or dispatcher by the hour regardless whether you are busy, you’re only paying our company when telephone agents are actively working on your behalf.

24 Hour Live Answering

Our Hartford live answering service is available 24 hours per day, 365 days per year. Whether you need a night dispatcher to handle calls after hours or a daytime receptionist to relieve your busy office staff, we have the trained personnel available. With our service, you’ll no longer need to rely on voicemail or automated systems to pick up when you are unavailable.

Designed to Meet Your Needs

Our Hartford telephone answering services are not “one-size-fits-all.” We understand that each organization has different communication needs and our services are designed to accommodate them. Whether you need certain calls routed to specific personnel, different instructions based on the time of day, or an intricate call distribution procedure for handling emergency concerns, our system can be configured to meet your needs.

Featured Hartford Answering Services

Hartford Medical Answering Service

Medical Doctor

Our Hartford medical answering service allows physicians and medical practices to remain available to their patients 24-7. Every call is handled per your instructions and answered by a courteous live operator. Fully HIPAA compliant and utilized by healthcare professionals nationwide, CMS is an experienced and trusted provider of medical office answering services.

Hartford Attorney Answering Service

Judge gavel

From criminal defense attorneys to personal injury lawyers, our Hartford attorney answering service is the perfect solution for legal practices looking to maintain professionalism while avoiding unnecessary costs. Instead of losing new clients to the competition, our 24-7 attorney answering service will ensure your firm is there to answer live every time.

Hartford Small Business Answering Service

Small Business

Small business answering from CMS allows even the smallest companies to provide professional customer service. Instead of hiring unnecessary employees to assist with your calls, we provide highly trained operators to answer the phone and function as a receptionist would in your office. By utilizing our Hartford answering services for small businesses, you can save money while simultaneously improving your customer service quality.

Hartford After-Hours Answering Service

Hartford After-Hours Answering Service Operator

What happens to your telephone calls when your office is closed? Are you sending them to voicemail? If so, you may be losing business. By utilizing our Hartford after-hours answering service, you can ensure that every call made to your office after hours is answered live. When customers can reach a real person, they’ll be confident their issue is being dealt with and feel less inclined to try another company (your competition.)

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