Offer Unrivaled Customer Service
Customer service quality can make or break a business. If you take customer satisfaction seriously and invest in first-class service, you’ll reap the rewards that come with devoted, happy customers. If not, no inventive advertising or brilliant product offering can save you.
While there’s no denying the impact of good customer service, providing it is easier said than done. That’s where we come in. We are the voice of companies worldwide, on standby 24/7 to offer kind, helpful support to their customers and personnel.
If assistance with telephone calls and customer service is what led you to search for an answering service in Florida, we can help. Though we don’t have a physical office in Florida, our services are available worldwide.
Inexpensive Florida Answering Services
Our Florida answering service is an inexpensive alternative to handling your calls in house. By hiring staff to accommodate your telephone answering needs, you’re forced to pay for idle time and deal with the headache of managing employees. At Continental Message Solution, we take care of all of the personnel management and only bill you for the time you need.
Benefit from 24-7 Availability
We provide 24-7 answering services to Florida businesses, allowing them to remain available around the clock and take advantage of every opportunity that comes their way. With 24-7 availability, you can avoid losing business to your competitors and ensure each call is answered live. No more voicemail or impersonal automated systems.
An Extension of Your Business
Our Florida telephone answering service is customizable and meant to work as an extension of your organization. Everything from the way we greet callers to the information we gather can be changed to meet your needs. By answering calls overnight the same way your staff does during the day, for example, we can help you maintain a consistent image and provide customers with the level of service they have come to expect.
Featured Florida Answering Services
Medical Answering Service Florida
Built for solo physicians and large practices alike, our Florida medical answering service provides live operators to answer patient calls and filter them based on criteria that you put into place. Calls requiring immediate attention can be relayed to your on-call doctor or emergency contact, while non-urgent matters can be held for the office.
Attorney Answering Service Florida
Our Florida answering service for attorneys helps legal practices land more clients, reduce expenses, and maintain a professional appearance. Using skilled personnel, we answer calls 24-7 and ensure potential clients never have an opportunity to call a competitor. All calls are answered live in the name of your practice and delivered per your specifications.
Small Business Answering Service Florida
Small business answering service from CMS allows even the smallest companies to provide professional customer service. Instead of hiring excess employees to answer your calls, we provide skilled operators to answer the phone and function as a receptionist would in your office. By utilizing our Florida answering services for small businesses, you can save money while simultaneously projecting a better image and increasing customer satisfaction.
After-Hours Answering Service Florida
What happens to phone calls after your office closes? Are you sending them to voicemail? If so, you may be losing business. With our Florida after-hours answering service, you can ensure that every call made to your company after hours gets answered. When customers can reach a real person, they’ll be confident their issue is being dealt with and feel less inclined to try another company.
Florida Answering Services by City