Tired of losing new customers after hours or spending money on excess staff? We can help. Doing business since 1967, we’re an award-winning provider of Orlando answering services, available 24 hours a day to handle your calls and work as an extension of your business.
Offer Top-Notch Customer Service
Customer service can make the difference between success and failure. If you take customer satisfaction seriously and invest in first-class service, you’ll enjoy the rewards that accompany loyal, happy customers. If not, there’s no clever marketing scheme or amazing product launch that can save you.
While the importance of customer service is undeniable, providing it is easier said than done. That’s where we come in. We’re the voice of companies worldwide, on standby 24/7 to offer kind, helpful service to their customers and personnel.
If help with telephone support and customer service is what led you to search for an answering service in Orlando, we can help. Though we don’t have a physical location in Orlando, our solutions are accessible nationwide.
Save Money, Sacrifice Nothing
Our Orlando answering service is an affordable alternative to hiring personnel. Charged in per-second increments, you pay only for the time spent fielding and handling your calls. Instead of paying a secretary or customer service representative by the hour regardless whether you are busy, we only bill for the time our telephone agents are actively working on your behalf.
Available 24 Hours a Day
Orlando telephone answering services from CMS are available 24 hours a day, 365 days a year. Whether you need an overnight support team or overflow receptionists to assist your office personnel during the day, we are available around the clock and prepared to field your calls on demand.
Customized for Your Organization
Every aspect of our Orlando telephone answering service is personalized to meet the needs of your organization. We can answer calls in the name of your company, use specific scripting based on the type of call or time of day, and send messages via email, text message (SMS), voice, fax, or an online portal. Whatever setup works best for you, we can accommodate it.
Featured Orlando Answering Services
Our Orlando medical answering service allows physicians and medical practices to remain available to their patients 24-7. Every call is handled per your instructions and answered by a friendly live operator. Fully HIPAA compliant, our answering service for medical practices is trusted by healthcare professionals nationwide.
From criminal defense attorneys to personal injury lawyers, our Orlando attorney answering service is the perfect solution for legal practices looking to maintain professionalism and availability without increasing costs. Instead of losing new clients to the competition, our 24 hour law office answering service will ensure your firm is there to answer live every time.
Our Orlando small business answering service is friendly and flexible, made for small companies wanting to project a professional image. Small businesses can’t always afford to hire employees or dedicated receptionists, and with our answering service, they don’t have to. Our staff works on their behalf, answering calls in the name of their business and working as an extension of their office.
If a customer tries to contact your business after hours and reaches a voicemail system, they’ll likely hang up and try another company. Instead of losing this opportunity to your competition, why not have every call answered live? By utilizing Orlando after-hours telephone answering from CMS, you can have your calls answered whenever you are out of the office, ensuring every customer is greeted by a live person.
Orlando Answering Service Coverage
Our live telephone answering services are available throughout Orlando and the 321 and 407 area codes, including, but not limited to:
- Apopka, FL telephone answering service
- Casselberry, Florida live answering service
- Clarcona, FL phone answering service
- Maitland, FL live telephone answering
- Mid Florida answering service
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