Offer Excellent Customer Service
Customer service can make the difference between success and failure. If you take customer satisfaction to heart and commit to providing excellent service, you’ll enjoy the rewards that come with loyal, happy customers. If not, there’s no clever marketing scheme or amazing product launch that can save you.
While the importance of customer service is undeniable, providing it is easier said than done. That’s where we come in. We’re the voice of businesses worldwide, on standby 24/7 to offer friendly, helpful support to their customers and personnel.
If assistance with telephone support and customer service is what led you to search for an answering service in Georgia, we can help. Though we don’t have a physical location in Georgia, our services are accessible nationwide.
Affordable Answering Service in Georgia
Our Georgia answering service is an inexpensive alternative to handling your calls in house. By hiring staff to accommodate your telephone answering needs, you have to pay for idle time and deal with the headache of managing employees. At CMS, we take care of all of the personnel management and only bill you for the time you need.
Provide Telephone Support 24/7/365
Our company never sleeps. Holidays, weekends, after hours, during weather emergencies – our Georgia answering service is always available. Whether you need a 24 hour service hotline, an after-hours dispatching team, or an employee check-in line, our constant availability ensures you’ll never lose touch with your customers or personnel, regardless of the circumstances.
Customized for Your Organization
Every aspect of our Georgia telephone answering service is customized to meet the needs of your business. We can answer calls in the name of your company, use unique scripting based on the type of call or time of day, and send messages via email, text message (SMS), voice, fax, or an online portal. Whatever arrangement works best for you, we can accommodate it.
Featured Georgia Answering Services
Medical Answering Service Georgia
Our Georgia medical answering service gives healthcare professionals in the Georgia area an easy and affordable way to remain available to their patients 24 hours a day, 7 days a week. Fully HIPAA compliant, healthcare answering services from CMS can be utilized after hours, during lunch, or as an overflow solution during periods of high call volume.
Attorney Answering Service Georgia
Busy Georgia attorneys may not have the time to personally answer their calls, but they recognize the importance of connecting with referrals as soon as possible. Instead of referring callers to voicemail, our answering service for attorneys provides a professional customer service experience that not only helps retain existing clients, but makes a positive first impression on new ones as well.
Small Business Answering Service Georgia
Our Georgia small business answering service is friendly and flexible, made for small companies looking to have their phone lines answered in a professional manner. Small businesses can’t always afford to hire employees or dedicated receptionists, and with our answering service, they don’t have to. Our personnel work on their behalf, answering calls in the name of their company and functioning as a direct extension of their office.
After-Hours Answering Service Georgia
When your office closes for the day, what happens to your phone lines? If you utilize an after-hours recording or voicemail system, you may be missing out on new business. Many people will simply try a different company instead of leaving a voicemail or calling back when your office returns. With Georgia after-hours answering service from CMS, you can avoid this situation and have every call answered live.
Georgia Answering Services by City