Located in the Midwest United States and serving clients worldwide, we are proud to provide Athens, GA live answering services that help organizations maintain a professional phone presence without the expense of hiring additional employees.

24-7 Answering Service

Live agents available around the clock.

After-Hours Answering Service

No more missed opportunities.

Dispatching Service

Relaying calls to your personnel.

Emergency Answering Service

Making sure you’re prepared for the worst.

Order Taking Answering Service

Taking orders over the phone.

Overflow Answering Service

Helping you with the calls you can’t handle.

Small Business Answering Service

Letting you refocus on your business.

Virtual Receptionist

Working as an extension of your office.

 

Offer Top-Notch Customer Service

Customer service quality can make or break a business. If you take customer satisfaction seriously and invest in first-class service, you’ll enjoy the rewards that accompany faithful, happy customers. If not, there’s no clever marketing scheme or amazing product launch that can save you.

While the importance of customer service is undeniable, providing it is easier said than done. That’s where we come in. We work as the voice of organizations worldwide, on standby 24/7 to offer kind, helpful support to their customers and personnel.

If help with telephone calls and customer service is what led you to search for an answering service in Athens, we can help. Though we don’t have a physical location in Athens, our solutions are accessible worldwide.

Affordable Answering Service in Athens

Our Athens answering service is an inexpensive alternative to handling your calls internally. By hiring personnel to accommodate your telephone answering needs, you’re forced to pay for idle time and deal with the headache of managing employees. At CMS, we handle all of the personnel management and only bill you for the time we spend fielding your calls.

Answer Live 24 Hours a Day

Our Athens answering service is available 24/7/365. Whether you need a weekend dispatcher to handle calls after hours or a daytime receptionist to relieve your busy office personnel, we have trained agents available to meet your needs. With our service, you’ll no longer have to rely on voicemail or automated systems to pick up when you are unavailable.

An Extension of Your Business

Our Athens telephone answering service is customizable and built to function as an extension of your business. Everything from the way we greet callers to the information we gather can be configured to meet your needs. By answering calls after hours the same way your staff does during the day, for example, we can help you maintain a consistent image and provide callers with the level of service they have come to expect.

Featured Athens Answering Services

Medical Answering Service Athens

Medical Doctor

Perfect for solo physicians and large practices alike, our Athens medical answering service provides live operators to answer patient calls and filter them based on criteria that you put into place. Calls requiring immediate attention can be dispatched to your on-call personnel or emergency contact, while non-urgent calls can be held for the next business day.

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Attorney Answering Service Athens

Judge gavel

From criminal defense attorneys to personal injury lawyers, our Athens answering service for attorneys is perfect for practices looking to maintain professionalism and availability while avoiding unnecessary expenses. Whether you have one attorney or two hundred, our Athens answering service can be scaled and personalized to meet your needs.

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Small Business Answering Service Athens

Small Business

While big companies have the money to invest in full-time customer service staff, most small businesses do not, placing them at a major disadvantage. With our Athens answering service for small businesses, friendly live operators answer calls for a fraction of what it would cost to hire an employee. Better yet, we provide skilled customer service agents who can help improve relationships and boost customer satisfaction.

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After-Hours Answering Service Athens

Athens After-Hours Answering Service Operator

If a customer tries to contact your business after hours and reaches an automated system, they’ll likely hang up and try another company. Instead of losing this opportunity to your competition, why not answer every call live? By utilizing Athens after-hours telephone answering from CMS, you can have your calls answered whenever you are out of the office, ensuring every customer is greeted by a live person.

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Athens Answering Service Coverage

Our live telephone answering services are available throughout Athens and the 706 area code, including, but not limited to:

  • Arnoldsville telephone answering service
  • Bogart, GA live telephone answering
  • Colbert, Georgia live answering service
  • Hull telephone answering provider
  • Nicholson, GA answering service
  • Winterville, Georgia phone answering

Georgia Answering Services by City

Answering Service Operators Serving Georgia

 

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