Continental Message Solution is an award-winning provider of live answering services proudly serving Atlanta, Georgia. Available 24 hours a day, our Atlanta answering service provides courteous personnel to answer and handle calls per your instructions.

24-7 Answering Service

Live agents available around the clock.

After-Hours Answering Service

No more missed opportunities.

Dispatching Service

Relaying calls to your personnel.

Emergency Answering Service

Making sure you’re prepared for the worst.

Order Taking Answering Service

Taking orders over the phone.

Overflow Answering Service

Helping you with the calls you can’t handle.

Small Business Answering Service

Letting you refocus on your business.

Virtual Receptionist

Working as an extension of your office.

 

Offer First-Class Customer Service

Customer service quality is vital to the success of your business. If you take customer satisfaction to heart and commit to providing excellent service, you’ll reap the rewards that accompany devoted, happy customers. If you don’t, no savvy salesman or unique product offering can rescue you.

While the importance of customer service is undeniable, providing it is easier said than done. That’s where we come in. We are the voice of organizations worldwide, on standby 24/7 to offer kind, sympathetic service to their customers and personnel.

If assistance with telephone support and customer service is what led you to search for an answering service in Atlanta, we can help. Though we don’t have a physical location in Atlanta, our solutions are available nationwide.

Save Money, Sacrifice Nothing

Our Atlanta answering service is an affordable alternative to hiring employees. Charged in per-second increments, you pay only for the time spent fielding and handling your calls. Instead of paying a secretary or after-hours dispatcher by the hour regardless whether they are needed, we only bill for the time our agents are actively working on your behalf.

Live Support Available 24/7/365

Our Atlanta answering service supplies your company with telephone support personnel 24 hours a day, 365 days a year. Whether you are looking for an after-hours answering service or a virtual receptionist to handle call volume during your lunch break, we have trained personnel on hand to meet your needs.

An Extension of Your Business

Our Atlanta telephone answering service is customizable and designed to work as an extension of your business. Everything from the way we greet callers to the information we gather can be configured to meet your needs. By answering calls overnight the same way your staff does during the day, for example, we can help you maintain a consistent image and provide customers with the level of service they have come to expect.

Featured Atlanta Answering Services

Medical Answering Service Atlanta

Medical Doctor

Our Atlanta medical answering service gives healthcare professionals in the Atlanta area an easy and affordable way to stay in touch with their patients 24 hours a day, 7 days a week. Fully HIPAA compliant, healthcare answering services from CMS can be utilized after hours, during lunch, or as an overflow solution during periods of high call volume.

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Attorney Answering Service Atlanta

Judge gavel

From defense attorneys to personal injury lawyers, our Atlanta attorney answering service is the perfect solution for practices looking to maintain professionalism and availability while avoiding unnecessary costs. Instead of losing new clients to the competition, our 24 hour attorney answering service will ensure your firm is there to answer live every time.

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Small Business Answering Service Atlanta

Small Business

Our Atlanta small business answering service is friendly and flexible, made for small businesses wanting to project a professional image. Small businesses can’t always afford to hire employees or dedicated receptionists, and with our answering service, they don’t have to. Our personnel work on their behalf, answering live in the name of their company and working as an extension of their office.

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After-Hours Answering Service Atlanta

After business hours

Customers might try to reach your company after your office closes. Instead of relying on voicemail and potentially losing customers to competitors, Atlanta after-hours answering service from CMS allows you to answer every call live. Our after-hours service can take messages, dispatch technicians, answer questions, and perform a variety of other tasks typically handled during office hours.

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Atlanta Answering Service Coverage

Our live telephone answering services are available throughout Atlanta and the 404, 678, and 770 area codes, including, but not limited to:

  • Clarkston telephone answering service
  • Conley, GA live telephone answering
  • Decatur, Georgia phone answering service
  • Ellenwood live answering service
  • Mableton, GA receptionist services
  • Marietta, Georgia answering service
  • Pine Lake call answering service
  • Scottdale, GA answering service
  • Smyrna, GA answering service provider
  • Stone Mountain telephone answering
  • Tucker, GA phone answering service

Georgia Answering Services by City

Answering Service Operators Serving Georgia