Tired of losing new customers after hours or spending money on excess staff? We can help. In business since 1967, we’re an award-winning provider of Columbus, Georgia telephone answering services, available 24 hours a day to answer your calls and work as an extension of your organization.
Live agents available around the clock.
No more missed opportunities.
Relaying calls to your personnel.
Making sure you’re prepared for the worst.
Taking orders over the phone.
Helping you with the calls you can’t handle.
Letting you refocus on your business.
Working as an extension of your office.
Offer Unrivaled Customer Service
Customer service quality is vital to the success of your business. If you take customer satisfaction to heart and commit to providing excellent service, you’ll reap the rewards that come with faithful, happy customers. If not, there’s no clever marketing scheme or amazing product launch that can save you.
While the importance of customer service is undeniable, providing it is demanding. That’s where we come in. We work as the voice of businesses worldwide, on standby 24/7 to offer kind, sympathetic service to their customers and personnel.
If assistance with telephone support and customer service is what led you to search for an answering service in Columbus, GA, we can help. Though we don’t have a physical location in Columbus, our services are accessible worldwide.
Affordable Columbus Telephone Answering
Unlike hiring your own staff, our Columbus answering service is incredibly cost-effective, allowing you to pay only for the time you need. Instead of paying a secretary or after-hours on-call employee by the hour, our service allows you to pay by the minute.
24 Hour Columbus Answering Service
Our Columbus answering service is available 24/7/365. Whether you need a weekend dispatcher to handle calls after hours or a daytime secretary to relieve your busy office staff, we have trained agents available to meet your needs. With our service, you’ll no longer need to rely on voicemail or automated systems to pick up when you are unavailable.
An Extension of Your Business
Our Columbus telephone answering service is customizable and built to function as an extension of your business. Everything from the way we greet callers to the information we gather can be altered to meet your needs. By answering calls overnight the same way your staff does during the day, for example, we can help you maintain a consistent image and provide callers with the level of service they have come to expect.
Featured Columbus Answering Services
Our Columbus medical answering service allows physicians and medical practices to remain available to their patients 24-7. Every call is handled per your instructions and answered by a friendly live operator. Fully HIPAA compliant, our answering service for medical practices is trusted by healthcare professionals nationwide.
From criminal defense attorneys to personal injury lawyers, our Columbus attorney answering service is the perfect solution for practices looking to maintain professionalism and availability without increasing costs. Instead of losing new clients to the competition, our 24 hour attorney answering service will ensure your firm is there to answer live every time.
Small business answering from CMS allows even the smallest companies to provide professional customer service. Instead of hiring unnecessary employees to assist with your calls, we provide skilled operators to answer the phone and function as a receptionist would in your office. By utilizing our Columbus answering services for small businesses, you can save money while simultaneously projecting a better image and increasing customer satisfaction.
What happens to your telephone calls when your office is closed? Are you sending them to voicemail? If so, you may be losing business. With our Columbus after-hours answering service, you can ensure that every call made to your business after hours gets answered. When customers can reach a real person, they’ll be confident their issue is being dealt with and feel less inclined to call someone else.
Columbus Answering Service Coverage
Our live telephone answering services are available throughout Columbus, Georgia and the 706 area code, including, but not limited to:
- Fort Benning telephone answering service
- Midland, Georgia answering service
Georgia Answering Services by City
- Athens Answering Service
- Atlanta Answering Service
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