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So far CMS has created 9 blog entries.

What is a Whistleblower Compliance Hotline?

Continental Message Solution’s Whistleblower Compliance Hotline Service, also referred to as a Fraud and Ethics Hotline, is a third-party incident reporting solution. The hotline functions as a safe, anonymous means for employees and stakeholders to file complaints and report suspicious activity. Does My Company Need a Whistleblower Compliance Hotline? The Sarbanes-Oxley (SOX) act requires all

Case Study: 24-7 Answering Service for Residential Property Management

Looking for a cost effective way to provide 24 hour availability, a residential property management company turned to CMS. Client Overview West Coast based company providing full-service property management services to residential property owners. Services include advertising, tenant screening, inspections, rent collection, property repairs, and financial services. The Problem Offering a 24 hour hotline for tenants

Example of Property Management Maintenance On-Call Rotation

This is an example of a property management company’s maintenance on-call rotation. At CMS, a rotation like this is used for property maintenance emergencies or other after-hours situations that require maintenance attention. What constitutes an emergency or urgent maintenance issue is up to the property management company. When we encounter an issue that our client

July 16, 2015|Tags: , |

Do I need to speak with someone when I forward my lines?

Unless you need to speak with us to change on-call coverage or provide special instructions for the evening, there is no need to speak with an agent. Once you hear your automated greeting play in our system, your line has been forwarded and you can disconnect.

July 16, 2015|Tags: |

Small Businesses Must Now Consider Whistleblower Compliance Guidelines

Now that some private companies are faced with meeting compliance standards set by the recent Supreme Court Sarbanes-Oxley (SOX) ruling protecting whistleblowers from employer retaliation, many employers are brushing up on whistleblower law, learning what is needed to meet compliance regulations, and retaining legal advice.   Whistleblowers are employees who expose fraud, waste, or other

What is a Whistleblower?

In 2002, three women—Coleen Rowley (former FBI agent), Cynthia Cooper (former WorldCom accountant) and Sherron Watkins (former Enron accountant) were honored as Time Magazine's “Persons of the Year” for blowing the whistle on power abuses, fraud and corruption they witnessed at the hands of their employers. The term “whistleblower” alludes to someone who witnesses improper

March 31, 2014|Tags: , , , , |

Supreme Court Whistleblower Ruling Impacts Private Companies

On March 4, the United States Supreme Court (SCOTUS) voted to extend whistleblower protection to employees and contractors of private companies that work with publicly traded firms. By expanding the language of the Sarbanes-Oxley Act (SOX), Justices gave many small businesses membership to a club previously reserved for privately traded companies. Under the act, companies

March 31, 2014|Tags: , , , |