Source: Page Up One-off employee absences in the workplace are inevitable and aren’t necessarily a problem. However, when employees fail to keep to your organization's work schedule, you need to address this. That’s where an employee attendance policy comes into play. A detailed and well-researched employee attendance document keeps your business running smoothly. It helps
Your ethics hotline will only be effective if employees and other stakeholders know about it and feel comfortable reporting misconduct.
A common complaint we hear from healthcare organizations is that their medical answering service fails to follow instructions and that these mistakes are negatively impacting their practice. This brief guide will outline three ways to reduce errors, mistakes, and other issues that may arise when working with your medical answering service. 1. Double check instructions
Image Source: Top Resume These days, customers do not have time to wait or waste. When a customer calls, they want their inquiries or issues resolved as soon as possible. Many times, it’s nearly impossible to keep up with high call volumes without some help, and that’s where IVR software comes in.
Employee attendance issues are not going away. Businesses often cite employee absenteeism as one of their most significant challenges.
If you don’t have many employees, handling absences is likely pretty straightforward. It’s an inconvenience, to be sure, and excessive absenteeism can have a staggering cost, but the administrative side of managing call-offs is simple in that you only have to keep track of who, what, and when.
No-Fault attendance policies were meant to be a win/win. Employees did not have to come up with elaborate lies to explain away their absences, and employers had a way to punish employees that were spending far too much time away from work.
Third-party ethics hotlines are a requirement for publicly traded companies, but many other organizations choose to employ these anonymous reporting systems because of their benefits.
The worst has happened. Your network is down and you don’t know how it happened. Calls aren’t going to your network monitoring call center, email servers are inaccessible, and you don’t know if it is an equipment malfunction or a malicious attack. What’s worse, the very communications that you depend on to call for help
Every employer knows the confusion that can come with unexpected absences. When the absentee reporting process isn’t streamlined, this confusion can go from a mild inconvenience to a potential threat to your business operations. Accidents, illnesses, and other emergencies can happen at any time. Employees cannot always notify their shift supervisor, manager, scheduler, and HR