Cost-effective, data driven communication
Increase customer satisfaction and save your organization money by investing in automated phone solutions through CMS. IVR services are a great option for data driven phone processes including surveying, hotline services, emergency response, directory services, routing, and notification services.
With IVR services customers will no longer wait on hold waiting to speak to a call center agent and IVR service on average provide companies with a saving between 60-75% over live call center services. IVR services work great for both inbound and outbound phone processes and can be used standalone or in combination with live call center services.
All of our services are 100% customized and our development team will work with your company to assure a successful implementation. If your interest in learning how IVR can benefit your business contact us today.