Cost-effective, data driven communication

Increase customer satisfaction and save your organization money by investing in automated phone solutions through CMS. IVR services are a great option for data driven phone processes including surveying, hotline services, emergency response, directory services, routing, and notification services.

With IVR services customers will no longer wait on hold waiting to speak to a call center agent and IVR service on average provide companies with a saving between 60-75% over live call center services. IVR services work great for both inbound and outbound phone processes and can be used standalone or in combination with live call center services.

All of our services are 100% customized and our development team will work with your company to assure a successful implementation. If your interest in learning how IVR can benefit your business contact us today.

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Browse Popular Solutions

IVR Solutions

The versatility and simplicity of IVR services means you can customize applications in line with the needs of your customers and your business operations.
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Voice Broadcasting

Deliver pre-recorded phone messages and outbound interactive voice response (IVR) menus to your entire contact list or a small targeted group.
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Mass Text Messaging

SMS messages have a very high opening rate. With one simple instruction, you can broadcast the same message to hundreds or thousands of people.
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Emergency Alerts

Our online emergency alert system is the fastest and simplest way to contact your customers, staff, or students in an emergency.
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Customer Notifications

Using an IVR system to deliver automated customer notifications provides a cost-effective channel for delivering regular communications.
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Automated Surveys

You can use our IVR survey solution to conduct customer feedback surveys by phone, automate market research survey calls, or set up polling systems.
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Features

100% customizable

Cloud dashboard

Advanced scheduling

Robust reporting

Press-1 to transfer

Import your contacts

What Our Clients Say

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Their ability to integrate with our systems, customize instructions for each physician and situation, and detailed reporting has made our business more efficient.
Ortho Neuro
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