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Automating Shift Backfill to Quickly Cover Open Shifts
Employee attendance issues are not going away. Businesses often cite employee absenteeism as one of their most significant challenges.
How to Set Up a System for Handling Employee Call-Outs
If you don’t have many employees, handling absences is likely pretty straightforward. It’s an inconvenience, to be sure, and excessive absenteeism can have a staggering cost, but the administrative side of managing call-offs is simple
Avoiding Issues With No-Fault Attendance Policies With an Absence Reporting System
No-Fault attendance policies were meant to be a win/win. Employees did not have to come up with elaborate lies to explain away their absences, and employers had a way to punish employees that were spending
What is an Ethics Hotline?
Third-party ethics hotlines are a requirement for publicly traded companies, but many other organizations choose to employ these anonymous reporting systems because of their benefits.
How to Ensure a Fast Response to IT Outages with an Incident Alert System
The worst has happened. Your network is down and you don’t know how it happened. Calls aren’t going to your network monitoring call center, email servers are inaccessible, and you don’t know if it is
What is an Employee Call-Off Hotline?
Every employer knows the confusion that can come with unexpected absences. When the absentee reporting process isn’t streamlined, this confusion can go from a mild inconvenience to a potential threat to your business operations. Accidents,
What is a Mass Notification System?
Being able to alert hundreds of people to an emergency, event, or situation in a workplace or educational facility has always been quite challenging. In the past, someone would have to run from room to
What Does a Doctor Answering Service Do?
If you’re a medical professional of any kind, it’s likely that you have a lot on your plate. Physicians have the responsibility of ensuring that adequate and timely medical care is administered to patients when
Nurse Triage Service vs. Medical Answering Service: What is the Difference?
What’s the difference between nurse triage call centers and medical answering services? Are they the same thing? How should a medical provider determine which one is right for their organization?
5 Benefits of Employee Call-Off Systems
This will not come as news to anyone in Management or HR, but employee attendance has become one of the greatest challenges to modern businesses. Not only does poor employee attendance crush your productivity, but