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What is an Employee Attendance Point System?
Point System Attendance Policy for HR: Here’s the Breakdown Some people shy away from implementing a point system to track non-exempt employee attendance because it sounds complicated. But in reality, an attendance point system can
New Vaccine Tracking System and COVID-19 Testing Software for Employers
COVID-19 is here to stay, and it’s changed how we work for good. The HR teams who’ve grappled with shutdowns and coordinated employee quarantines understand that we need new tools for this new era. One
Vaccine Mandates, Vaccination Tracking, and Beyond: COVID-19 OSHA Compliance
According to global experts, COVID-19 is here to stay. Scientists are telling the world to prepare for a new norm with Covid-19, liking its periodic mutations to the flu virus. In response, the Biden administration
How Voice Broadcasting Works
If you need to reach a lot of people on your contact list and don’t want to (or can’t afford to) spend time calling them individually, an automated outbound call service known as voice broadcasting
Managing Employee Attendance: 4 Tasks HR Should Automate
An employee attendance policy helps optimize productivity and reduce absenteeism, but it is only effective if consistently enforced. And that can be easier said than done.
Should You Let Employees Leave a Voicemail When Calling in Sick?
Companies looking to streamline their employee call-in procedures often start by addressing the most pressing problem: setting up a single point of contact for employees to use when they call in sick to work.
3 Steps to Take Whenever an Employee Calls In Sick
Occasionally employees miss work. They get sick; an emergency arises; they just need a day off — for whatever reason, they won’t be at work that day.
5 Ways Healthcare Call Center Services Can Help Your Medical Practice
Your practice needs to offer superior customer service and frictionless care to succeed. Luckily, there are many things you can improve to maximize patient satisfaction. Examining communication channels like phone calls and automated notifications is
What are Employee Call-in Procedures?
Sometimes employees have to (or decide to) miss work. When that happens, the natural and responsible thing for them to do is notify their employer. But the who, what, when, and why of that notification
2021 Answering Service Buyer’s Guide
Choosing an answering service is an important decision for a business with a high volume of calls. You want to get it right. Since the team would be handling direct communication with your customers, they