When you call a medical practice and reach a courteous, polished receptionist, you generally feel more confident and at ease knowing that your issue will be handled promptly. This level of organization is often associated
Lawsuits are the very real boogie men of the business world. Over the past decade, companies faced with employee lawsuits paid an average of $40,000 for out-of-court settlements and $45,000 when cases went to trial.
The #metoo movement has opened the world’s eyes to harassment in the workplace. Daily we are seeing new stories about celebrities and famous personalities that are being accused of harassment. Many of these stories are
There is little that can hurt a company’s reputation and success quite like unethical behavior. Even the best companies can struggle from a lapse of business ethics that, when left unreported and unsolved, can cause
You give countless hours of care to your patients during the week, but your work doesn’t stop when your doors close. After business hours and during the weekend, your patients turn to the phone for
To better serve our growing global client base, Continental Message Solution (CMS) is thrilled to announce the opening of our new call center facility in Las Vegas, Nevada.