Handling 100% of our calls in the USA 
What Does a Doctor’s Answering Service Do?
If you’re a medical professional of any kind, it’s likely that you have a lot on your plate. Physicians have the responsibility of ensuring that adequate and timely medical care is administered to patients when
Nurse Triage Service vs. Medical Answering Service: What is the Difference?
What’s the difference between nurse triage call centers and medical answering services? Are they the same thing? How should a medical provider determine which one is right for their organization?
What is an Employee Call-Off Hotline? (And How Does It Benefit Employers/HR?)
Every employer knows the confusion that can come with unexpected absences. When the absentee reporting process isn’t streamlined, this confusion can go from a mild inconvenience to a potential threat to your business operations. Accidents,
5 Benefits of Employee Call-Off Systems
This will not come as news to anyone in Management or HR, but employee attendance has become one of the greatest challenges to modern businesses. Not only does poor employee attendance crush your productivity, but
COVID-19 Prevention and Mitigation Business Tools: Employee Screening Hotlines
Save Your Business While Protecting Your Staff by Proactively Screening Employees to Combat the Pandemic and Avoid Business Disruptions
Columbus Call Center Hears Impact of COVID-19 First Hand
Medical Call Volume, Longer Talk Time, Small Business Struggles Columbus, Ohio, April 2020 — As an outsourcing call center tasked with manning the phones for thousands of organizations 24 hours a day, 365 days a