This will not come as news to anyone in Management or HR, but employee attendance has become one of the greatest challenges to modern businesses. Not only does poor employee attendance crush your productivity, but it can also result in costly unemployment claims and grievances.
The government and unions always give the benefit of the doubt to the employee. Without proper documentation, you will lose unemployment disputes. You will end up getting caught in multiple appeals and waste your organization’s time and resources. You will be required to prove that a termination was justifiable and that the employee received proper notification of performance issues.
Failure to track employee attendance can also lead to breaking numerous laws like the FMLA. This puts your employees in a commanding position to file a lawsuit and damage your company.
What may be surprising to management and HR is that there are 3rd party attendance tracking services that can save your organization time and money. These services provide a singular call off method to employees, provide management with immediate notification of absence to reduce lost revenue, and provide on-demand reporting for grievances and unemployment claims. These services help you protect your organization and also provide your staff with a simple, consistent way to report absences, tardies, and leaving early.
It’s crucial to keep track of your employees by using time and attendance systems. If you want to know how time and attendance systems can increase your bottom line, and keep staff issues down, then read the points below:
1.) Irrefutable, Actionable Data
A 3rd party organization that tracks attendance will provide your company with 100% irrefutable attendance data. For each incoming call, you’ll have the exact time as to when the employee initially called to report. This alleviates any questions as to “when” the employee called. Additionally, you’ll receive a reason for the call-off, whether it was related to FMLA, department, location, and estimated return.
This data can be used during an employee grievance or unemployment claim regarding attendance infractions. The data will show any attendance violations committed by your employees. This makes it impossible for them to deny making these breaches.
2.) Reduce Downtime and Reduce Losses
If any infractions occur, they will be communicated instantly. All the necessary personnel will be notified as soon as an employee is absent at the conclusion of the phone call via text, email, or online. Your supervisors and managers will no longer be waiting around wondering if an employee will be showing up for work. Instead they’ll be able to immediately begin seeking coverage to reduce production downtime in your organization.
Some attendance tracking services even provide automated shift-fill. This software reviews employee details and will begin reaching out to appropriate personnel to find a replacement.
3.) Simplified Call-Off Process
There will no longer be confusion amongst your employees as to whom they report call offs to. Is it the security guard, their supervisor, or HR? Your employees will always call the same phone number and be asked the same questions regarding their absence. They will have the peace of mind knowing this information will be provided to the correct person. Also, since the call-off process is though a third party organization, you no longer have to worry about co-worker bias. With this system human error is prevented and your company receives accurate information.
4.) Consolidated Attendance Records
Your business can consolidate the tracking of attendance infractions into one dashboard. Regardless of when or where the infractions take place, they will be reported into one system. This allows for convenient data collection and attendance tracking.
5.) Historical Employee Records
Time and attendance systems can also help provide a history of your employee’s attendance infractions. An individual will be tracked starting on their first day of employment. By doing this, it’s easy to spot patterns of abuse and trends in certain staff members.
6.) Automate Warnings and Point Tracking
Through a carefully designed custom software solution, an attendance tracking service will be able to build your organizational processes into the call-off process. The system will track points and notify the supervisor and warnings to the employee. You no longer have to worry about a warning being issued or an employee not understanding their points.
Employee Attendance Tracking with CMS
Over the past 25 years, our attendance tracking solutions have been refined through many requests and ideas from our professional HR and management partners. During these years, we have served professionals and guarantee top of the line professional service. We stand by the fact that this service will transform your organization. If you’d like more information about time and attendance systems and employee hotlines, then contact us.