Call Center Software Integrations

CMS integrates with leading CRM, customer service, HR, and medical software systems in order to offer a seamless experience between our call center and your in-house operation.

CRM and Customer Service Integrations

Eliminate data entry costs and improve service by synchronizing data between our call center and your existing CRM, customer service, or help desk applications.

Salesforce Answering Service Integration
Microsoft Dynamics CRM Answering Service Integration
Pipedrive CRM Answering Service Integration
Zendesk Answering Service Integration
Sugar CRM Call Center Integration

HR and Industry Specific Integrations

Epic Systems Medical Answering Service Integration
Cerner Medical Call Center Integration
Advanced MD Medical Answering Service Integration
Homecare Homebase Answering Service Integration
ConnectWise Call Center Integration
Corrigo Call Center Integration
Bamboo HR Call Center Integration
Autotask Call Center Integration
ADP Call Center Integration
Workday HR Call Center Integration
Kronos HR Call Center Integration

Custom Integrations

Zapier API Answering Service Integration
Answering Service Webhooks Integration

Missing Something?

If we are missing your preferred integration, let us know and we can explore a custom solution. 
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Hear what our customers have to say about our telephone answering services and medical call center solutions.

We’ve been a customer since 2012. They do a great job of answering our phones after hours & scheduling appointments. We’ve tried many other answering services in our 17 years of business but they are by far the best.

Penny Luker