We are proud to offer our award-winning Kentucky call center services and Kentucky answering services throughout the state of Kentucky.

24 Hour Kentucky Call Center

Kentucky call center servicesBusinesses of all shapes and sizes can benefit from our 24 hour Kentucky call center service. Constant availability not only builds goodwill amongst customers, who appreciate being able to reach a live person 24 hours a day, it also increases revenue potential. Instead of only accepting new business during a small window of time each day, your business can be open 24-7, ready to take on new opportunities whenever they may arise.

For more information about the answering services we offer in your community, please select a page below:

If you’re looking for a Kentucky call center answering service and your community isn’t listed above, please contact us any time online or call 1-800-369-8908 for a no obligation quote. Our services are available worldwide and we serve clients in many communities that aren’t listed on our website.

For details on the industries we serve and Kentucky call center services we provide, please explore the tabs below:

After Hours Kentucky Call Center

Businesses with after hours accessibility are the market leaders in the service industry. Our after hours call center services will make your business available 24 hours increasing your potential for high profits. Every business can use an after hours answering service to allow more flexibility in their business hours to meet client or customer needs. An after hours call center can take urgent messages for your company and relay them immediately to you or take a message and send it to you when your office re-opens, depending on your specific criteria.

Overflow Kentucky Call Center

Eliminate repeat calls with our overflow call center services. Our overflow Kentucky call center agents can provide information about office hours, holiday schedules, events and more when you are unavailable or are receiving a large amount of calls. Is your company losing business due to lost or missed calls? CMS has a solution for that. Don’t hire addition staff to take your calls, Continental Message Solution’s overflow call center provides professional answering services to fit your businesses needs. Employing our CMS overflow call center will allow your employees to focus on important task, making your business more efficient. CMS will take your calls and deliver them to you as a page, phone call, fax, text message and more allowing you to attack task as needed.

While cost savings are a major benefit associated with business process outsourcing, the speed and flexibility gained are equally important. Many tasks that you perform manually in your office can be automated or improved using our Kentucky call center technology. Improvements like these speed up your response time and ensure that your customers always receive the highest level of service. In addition, utilizing our BPO call center services allows your employees to re-focus on your core business.

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For more information on our Kentucky call center services and a no obligation quote, contact CMS anytime online or call 800.369.8908.

To view the variety of live answering services and calling center that CMS provides, please visit our homepage.