Are you searching for a Flint answering service or a Flint call center? Then, you’ve come to the right place!

Our expert staff and superior technology allow us to provide call center services to customers worldwide. From small business answering services to large corporate hotlines, we have the knowledge and experience to manage your communication needs.

For information on the answering and call center services we provide in the Flint, Michigan, area, explore the links below:

With two USA locations serving clients worldwide, we are proud to offer Flint live answering services and call center solutions that help businesses maintain a professional phone presence without the expense of hiring additional personnel. 

24-Hour Flint Answering Service

You’re too busy to answer your phone, but you don’t want to miss any potential customers.

It’s no secret that businesses must answer the phone to make sales and keep customers happy. But what happens when you’re too busy or there’s no one available to take calls?

Flint phone answering services can help take your calls so that you never miss an important one. With our live telephone answering, message-taking, and call center services, you can focus on what’s important – running your business!

Customer Service Outsourcing Made Easy

Finding a solution to your call needs is simpler than you think. Working with CMS means you don’t have to worry about training staff, configuring new technology, or taking resources from more pressing projects. 

We offer complete call center solutions at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in Flint or dealing with the stress of outsourcing to a foreign company, we handle all your call center needs in the United States. We work as your organization’s voice and deliver a wide range of personalized call center solutions.

Inexpensive Telephone Answering

Maintaining internal phone coverage can be an expensive distraction. With our Flint telephone answering service, we take care of the training and staffing, and our agents only bill your account while actively working on your behalf. As a result, you can prevent unnecessary headaches and increase profitability by eliminating the cost of hiring additional employees.

An Extension of Your Business

When maintaining a call center on behalf of your company, we aim to work as an extension of your business. Therefore, everything is designed to mirror your existing operation, from how we answer calls to the processes we follow to resolve them. This seamless integration results in a consistent customer experience and ensures they always receive the level of service they expect.

Featured Flint, Michigan Answering Services

  • Customer Service OutsourcingOutsourcing to CMS is an efficient way for businesses to provide excellent customer service without breaking the bank. By leveraging our well-trained customer service agents to handle calls on your behalf, you can save on expenses by only paying for the time you need instead of incurring the high costs of hiring and training employees. In addition, our team can provide a wide range of services, such as helping customers place orders, troubleshooting basic technical issues, and performing other tasks typically handled in-house. By outsourcing to CMS, you can provide top-notch customer service, boost efficiency, and streamline your operations while keeping costs under control.
  • Flint Medical Answering Service – Our Flint medical answering service allows physicians and medical groups to remain available to their patients 24 hours a day. Every call is handled per your specifications and answered by a friendly live operator. Fully HIPAA compliant, our answering service for medical practices is trusted by healthcare professionals nationwide.
  • Small Business Answering Service in Flint – Our answering service for small businesses is designed to help small companies to provide top-notch customer service without incurring additional expenses. Instead of dedicating precious capital to hiring office employees or receptionists, small businesses can use our 24-hour answering service to handle phone calls and redirect resources to other vital aspects of their business. This way, small companies can provide quality customer service comparable to larger, established firms without sacrificing their growth or professionalism. In addition, our answering service gives small businesses the peace of mind that their calls are handled promptly and professionally, allowing them to focus on expanding their business.
  • After-Hours Answering Service – When your office is closed, who is answering your phone calls? Are you missing valuable opportunities to connect with new customers by using an after-hours recording or voicemail system? Many people may reach out to a different company rather than leaving a message or waiting until your office reopens. Using our after-hours answering service from CMS, you can ensure that every call is answered by a live person, even outside your office hours. This way, you can avoid missing out on potential business and provide your customers with a consistent, professional experience. Trust us to provide you with a reliable after-hours answering service, and never miss a call again.
  • Virtual Receptionist – With CMS virtual receptionists working for you 24/7, you’ll never have to worry about missing an important call again. Our live agents can always answer your customer’s questions and concerns. Plus, we provide a wide range of messaging options so that you can stay connected with customers no matter where you are.

Contact Us Today to Learn More

At CMS, we treat your customers as our own. Our highly trained agents are an extension of your business, handling calls as if they were in your office. Our answering service in Flint, MI, is 100% customizable and can be designed specifically for your organization. With over 50 years of experience working with clients across the country, we’ve developed call center solutions for businesses of all shapes and sizes and consistently exceed our customers’ expectations.

If you’re considering a telephone answering service or call center for your Flint area business, we would love to speak with you. You can request a no-obligation quote online or call 1-800-369-8908 to speak with a representative.

If you’re from Burton, Davison, Lapeer, or any other city near Flint, Michigan, you’ve found the right spot for top-tier call center solutions.