We are proud to offer our award-winning telephone answering services throughout Mississippi. For more information about the call center services we provide in your community, please select a page below:

If you’re looking for a Mississippi answering service and your community isn’t listed above, please contact us online or call 1-800-369-8908 for a no-obligation quote. Our services are available worldwide, and we serve clients in many communities that aren’t listed on our website.

For details on the industries we serve and the Mississippi call center services we provide, please explore the tabs below:

Are you tired of losing new customers after hours or spending money on unnecessary staff? We can help. In business since 1967, we’re a leading provider of Mississippi telephone answering services and call center outsourcing services, available around the clock to handle your calls and function as an extension of your business.

Answering Your Calls 24/7

Are you missing essential calls after your office is closed? Need to maintain constant availability?

It’s no secret that businesses must answer the phone to make sales and keep customers happy. But what happens when you’re too busy or there’s no one available to take calls?

Mississippi call answering service from CMS is the perfect solution for your business. We offer live telephone answering services 24 hours a day, 365 days a year, so you can focus on what you’re good at – running your business. Our experienced customer service professionals will handle all your callers professionally and make each customer feel appreciated.

Call Center Outsourcing Made Easy

Setting up a call center is easier than you think. Working with CMS means you don’t have to worry about hiring employees, setting up equipment, or taking resources from more pressing projects. 

We provide a fully managed call center experience at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in Mississippi or dealing with the stress of outsourcing to a foreign company, we handle all your call center needs in the United States. In addition, we work as the voice of your business and deliver a wide range of custom call center solutions.

Inexpensive Mississippi Telephone Answering

Staffing internal phone coverage can be an expensive distraction. With our Mississippi answering service, we take care of the training and staffing, and our agents only bill your account while actively working on your behalf. As a result, you can avoid unnecessary headaches and increase profitability by eliminating the cost of hiring additional staff.

Designed to Meet Your Needs

Every organization has unique call center needs, and our services are versatile to accommodate them. Whether you need a call center to dispatch emergency service calls overnight or take telephone orders for your e-commerce website, our services can meet your needs. All of the call center services we provide in Mississippi are 100% customizable and meant to be an extension of your operation.

Featured Mississippi Answering Services

  • Customer Service Call CenterOutsourcing to CMS is an excellent solution for businesses looking to offer professional customer service without increasing expenses. When you utilize our professional customer service agents to handle calls on your behalf, you pay only for the time you need and avoid the high cost of hiring employees. In addition, our team can help your customers place orders, resolve basic technical problems, and carry out other tasks typically handled in your office.
  • Mississippi Medical Answering Service – Our medical answering service gives healthcare professionals an easy and affordable way to stay in touch with their patients 24 hours a day, seven days a week. Fully HIPAA compliant, healthcare answering services from CMS can be utilized after hours, during lunch, or as an overflow solution during high call volume periods.
  • Small Business Answering Service in Mississippi – If you own or manage a small or midsize business, you probably don’t have the customer support resources available to large enterprises, including telephone support. With CMS call answering services for small businesses, you can be sure you’re not missing important communication from clients, vendors, and other vital partners.
  • After-Hours Answering Service – Customers may be trying to reach your business after your office closes. Instead of relying on voicemail and potentially losing customers to competitors, after-hours answering service from CMS allows you to answer every call live. Our after-hours phone service can take messages, relay service calls, resolve customer service inquiries, and perform various other tasks typically handled during office hours.
  • Virtual Receptionist – With CMS virtual receptionists working for you 24/7, you’ll never have to worry about missing an important call again. Our live agents can always answer your customer’s questions and concerns. Plus, we provide a wide range of messaging options so that you can stay connected with customers no matter where you are.

Experienced Mississippi Call Center

We have over 50 years of call center and live answering experience with various industries and organizations, large and small. This experience allows us to design an account that works for you. Agents answer the phones following your specific instructions. This ensures calls are handled as you want, as if you’re answering the phone directly. CMS is not just an answering service but an extension of your business.

Deliver Excellent Customer Service

Good customer service is all about bringing customers back. Using our Mississippi call center customer services increases the possibility of customers passing positive feedback about your business along to others, who may then try the product or service you offer for themselves and become repeat customers. Our call center services will assist your customers in ensuring that they are delighted with your company.

24-Hour Mississippi Answering Service

If you’re a good salesperson, you can sell anything to anyone. But if your schedule does not fit your customers’ needs, you may never have the opportunity. Our 24-hour Mississippi calling center and 24-hour Mississippi call center services will ensure that you can provide them with service around the clock.

Contact Us Today to Learn More

To learn more about our Missippi phone answering services, please get in touch with us online or call 1-800-369-8908 for a no-obligation quote.