We are proud to offer our award-winning Nebraska call center and Nebraska answering services throughout the state of Nebraska. For more information about the answering services we offer in your community, please select a page below:

If you need a Nebraska answering service and your community isn’t listed above, please contact us online or call 1-800-369-8908 for a no-obligation quote. Our services are available worldwide, and we serve clients in many communities that aren’t listed on our website.

For details on the industries we serve and Nebraska answering services we provide, please explore the tabs below:

We’re happy to offer our leading live answering and call center services throughout Nebraska. Available 24-7, our Nebraska answering service provides courteous operators to answer and relay calls in your organization’s name.

Answering Your Calls 24 Hours a Day

Are you missing essential calls after your office is closed? Need to maintain constant availability?

It’s tough enough trying to run a business without having to worry about missed calls and unanswered messages. Not only do you lose out on potential business, but your customers start to feel ignored.

Our call center solutions in Nebraska can help. We offer professional telephone answering and customer service solutions to ensure you never miss another call again. With our live answering service, your calls will be answered by a natural person 24 hours a day, 365 days a year. Plus, we offer call center services that can help take care of all your customer service needs.

Nebraska Call Center Outsourcing

Finding a solution to your call needs is simpler than you think. Working with CMS means you don’t have to worry about training staff, setting up equipment, or diverting resources from vital projects. 

We offer a fully managed call center experience at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in Nebraska or dealing with the frustration of outsourcing to a foreign company, we handle all your call center needs in the United States. In addition, we work as the voice of your business and deliver a wide range of custom call center solutions.

Increase Profits by Reducing Costs

Unlike hiring your staff, our Nebraska telephone answering service is incredibly cost-effective, allowing you to pay only for the time you need. So instead of paying a receptionist or after-hours dispatcher an hourly wage, our service will enable you to pay by the minute.

Personalized to Meet Your Needs

With CMS, you never have to settle for a cookie-cutter solution. If you have a cloud-based application, we can upload data to it directly and eliminate the need for manual data entry. If you have office staff qualifying inbound leads during the day, our after-hours team can reproduce their script and interface with the same web-based software. However you are doing things internally, our Nebraska call center services can be used to support and enhance your efforts.

Nebraska Call Answering Services

  • Customer Service Call CenterCustomer service outsourcing from CMS provides businesses with skilled staff to handle their calls. By paying our customer service representatives only for the time spent helping your callers, you can limit your expenses without sacrificing your service quality. Staffed by highly trained representatives well versed in customer service, our outsourcing solutions provide quality at a rate you can afford.
  • Nebraska Medical Answering Service – Our medical answering service gives healthcare professionals an easy and affordable way to remain available to their patients 24 hours a day, seven days a week. Fully HIPAA compliant, healthcare answering services from CMS can be utilized after hours, during lunch, or as an overflow solution during high call volume periods.
  • Small Business Answering Service in Nebraska – If you own or manage a small or midsize business, you probably don’t have the customer service resources available to large enterprises, including telephone support. With CMS call center solutions for small businesses, you can be sure you’re not missing important communication from clients, vendors, and other vital partners.
  • Nebraska After-Hours Answering Service – You’re great at what you do, but who answers the phone when the office is closed? Finding someone to answer the phone after hours is not always easy or cost-effective. If you don’t have an answering service, your calls may go unanswered or, worse – to voicemail. This can lead to unhappy customers and lost business. After-hours virtual receptionist services from CMS give you the professional call coverage you need after hours. Our system can handle each call according to your requirements and forward messages via email or text. Our agents can answer these questions, schedule new appointments, and more – all while professionally representing your company.
  • Virtual Receptionist – With CMS virtual receptionists working for you 24/7, you’ll never have to worry about missing an important call again. Our live agents can always answer your customer’s questions and concerns. Plus, we provide a wide range of messaging options so that you can stay connected with customers no matter where you are.