We proudly offer our award-winning answering services and call center solutions throughout Nevada (NV). For more information about the answering services we provide in your community, please select a page below:

If you need a Nevada answering service and your community isn’t listed above, please get in touch with us online or call 1-800-369-8908 for a no-obligation quote. Our services are available worldwide, and we serve clients in many communities that aren’t listed on our website.

For details on the industries we serve and Nevada answering services we provide, please explore the tabs below:

CMS is a leading live answering service and virtual receptionist vendor proudly serving Nevada. Available 24/7, our Nevada answering service provides trained personnel to answer and handle calls per your instructions.

Your 24/7 Answering Service Partner

Are you missing calls after your office is closed? Need to maintain constant availability?

Missed calls mean missed opportunities. Not being able to answer the phone means losing customers, leads, and sales.

Nevada telephone answering services from CMS can take your calls so that you never miss an important one. With our live telephone answering, message-taking, and call center services, you can focus on what’s important – running your business!

Nevada Call Center Outsourcing Made Easy

Setting up a call center is easier than you think. Working with CMS means you don’t have to worry about training staff, setting up equipment, or taking resources from more pressing projects. 

We provide complete call center solutions at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in Nevada or dealing with the stress of outsourcing to a foreign company, we handle all your call center needs in the United States. We work as the voice of your business and deliver a wide range of personalized call center solutions.

Cost-Effective Phone Answering Services

Hiring staff to accommodate your telephone answering needs means paying for idle time and dealing with employee headaches. Our Nevada call answering service is an inexpensive alternative to handling your calls internally. At CMS, we handle all personnel management and only bill you for the time you need.

Custom Call Center Solutions

At CMS, there’s no such thing as a standard call center setup. All of our solutions are built from scratch. We can upload data directly and save countless hours of data entry if you have a cloud-based application. If you have office staff qualifying inbound leads during the day, our after-hours call center can replicate their script and interface with the same web-based software. However you are doing things internally, our Nevada call center solutions can be used to support and enhance your efforts.

Featured Nevada Answering Services

  • Customer Service OutsourcingYou can deliver superior customer support without going over budget. By utilizing our call center to provide support on your behalf, you can keep your customers happy and avoid the expense of running an internal call center. Our highly trained customer service agents work diligently as an extension of your organization and ensure each call to your business is pleasant and productive. Customer service outsourcing from CMS provides professional staff to handle customer service inquiries on your behalf. Instead of running an internal customer service department, you can take advantage of our resources and provide superior service for a fraction of the cost. All our customer service agents undergo intense training and are skilled at working as an extension of your business.
  • Nevada Medical Answering Service – Perfect for single physicians and large practices alike, our medical answering service allows live operators to answer patient calls and filter them based on the criteria you put into place. Calls requiring immediate attention can be dispatched to your on-call doctor or emergency contact, while non-urgent calls can be held for the office.
  • Small Business Answering Service – Our Nevada small business answering service is friendly and flexible, made for small companies looking to have their phone lines answered professionally. Small businesses can’t always afford to hire employees or dedicated receptionists; with our answering service, they don’t have to. Instead, our team works on their behalf, answering calls in the name of their business and working as a direct extension of their office.
  • Nevada After-Hours Answering Service – When your office closes for the day, what happens to your phone lines? You could miss out on new business if you utilize an after-hours recording or voicemail system. Many callers will try a different company instead of leaving a voicemail or calling back when your office returns. With after-hours answering service from CMS, you can avoid this problem and have every call answered live.
  • Virtual Receptionist – With CMS virtual receptionists working for you 24/7, you’ll never have to worry about missing an important call again. Our live agents can always answer your customer’s questions and concerns. Plus, we provide a wide range of messaging options so that you can stay connected with customers no matter where you are.

Nevada Call Center Experience

We have over 50 years of call center and live answering experience across every industry. This experience allows us to design an account that works for you. Agents answer the phones following your specific instructions. This ensures calls are handled as you want as if you were answering the phone personally. CMS is not just an answering service but an extension of your business.

We Know Customer Service

Good customer service is all about bringing customers back. Using our Nevada call center customer services increases the possibility of customers passing positive feedback about your business along to others, who may then try the product or service you offer for themselves and, in turn, become repeat customers. In addition, our call center services will assist your customers in ensuring they are delighted with your company.

If you’re a good salesperson, you can sell anything to anyone. But if your schedule does not fit your customers’ needs, you may never have the opportunity. Our 24-hour Nevada call center and answering services will ensure that you can provide them with service around the clock.

Contact Us Today to Learn More

For more information on our Nevada call center services and a no-obligation quote, contact CMS anytime online or call 800.369.8908.

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