If you’re looking for an experienced answering service or call center serving the Henderson area, you’ve found the right place. Our advanced technology and top-notch customer support allow us to provide award-winning communication services to clients worldwide.

For details on the industries we serve and Henderson, Nevada, answering services we provide, please explore the tabs below:

With Las Vegas and Columbus locations and serving customers worldwide, we are proud to provide Henderson, NV, live answering services and call center solutions that help businesses maintain a professional phone presence without the cost of hiring additional personnel. 

There To Take Your Calls, 24/7

You’re too busy to answer your phone, but you don’t want to miss any potential customers.

Missed calls mean missed opportunities. Not being able to answer the phone means losing customers, leads, and sales.

Henderson call answering service from CMS is the perfect solution for your business. We offer live telephone answering services 24 hours a day, 365 days a year, so you can focus on what you’re good at – running your business. Our experienced customer service professionals will handle all your callers professionally and make each customer feel appreciated.

Call Center Outsourcing Made Easy

Setting up a call center is easier than you think. Working with CMS means you don’t have to worry about training staff, setting up equipment, or taking resources from more pressing projects. 

We offer a fully managed call center experience at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in Nevada or dealing with the frustration of outsourcing to a foreign company, we handle all your call center needs in the United States. We work as your organization’s voice and deliver a wide range of personalized call center solutions.

Answering Services Save You Money

Our Henderson answering service is an inexpensive alternative to hiring employees. Charged in per-second increments, you pay only for the time spent fielding and handling your calls. Instead of paying a receptionist or overnight dispatcher by the hour, regardless of whether they are needed, we only bill for the time our operators are actively working on your behalf.

Custom Call Center Solutions

With CMS, you never have to settle for a cookie-cutter solution. We can integrate directly and save countless hours of data entry if you have a cloud-based application. If you have daytime staff qualifying inbound leads, our after-hours call center can reproduce their script and interface with the same web-based software. Regardless of how you are doing things internally, our Henderson call center solutions can be used to support and enhance your efforts.

Henderson, Nevada Telephone Answering Services

  • Customer Service OutsourcingOffering excellent customer service has its costs. Instead of blowing your budget on equipment and staffing, why not utilize our customer service call center? By outsourcing some of your calls to our customer service professionals, you can provide your customers with the support they expect without drastically increasing your costs.
  • Henderson Medical Answering Service – Our medical answering service allows doctors and medical groups to remain available to their patients 24 hours a day. Every call is handled per your instructions and answered by a friendly live operator. Fully HIPAA compliant, our answering service for medical offices is trusted by healthcare professionals nationwide.
  • Small Business Answering Service in Henderson, NV – While big companies have the capital to invest in full-time customer service departments, most small businesses do not, placing them at a disadvantage. With our Henderson answering service for small businesses, courteous live operators answer business calls for a fraction of what it would cost to hire an employee. Better yet, we provide skilled customer service agents who can help improve relationships and boost customer satisfaction.
  • After-Hours Answering Service – What happens to your telephone calls when your office is closed? Are you sending them to voicemail? If so, you could be losing business. Our after-hours answering service ensures that every call made to your business after hours gets answered. When customers can reach a natural person, they’ll be confident their issue is being dealt with and feel less inclined to try another company.
  • Virtual Receptionist – With CMS virtual receptionists working for you 24/7, you’ll never have to worry about missing an important call again. Our live agents can always answer your customer’s questions and concerns. Plus, we provide a wide range of messaging options so that you can stay connected with customers no matter where you are.

Contact Us Today to Learn More

Continental Message Solution is one of the country’s top providers of outsourced telecommunication services, serving thousands of clients in many industries. From after-hours telephone answering to business process outsourcing, CMS has the technology and knowledge required to develop your communication solution.

If you’re thinking about setting up a telephone answering service or call center for your Henderson area business, please get in touch with us anytime online or call a representative at 1-800-369-8908 for a no-obligation quote.

If you’re from Boulder City, Enterprise, Whitney, Winchester, or any other city near Henderson, Nevada, you’ve found the right spot for premier call center solutions.