We are proud to offer our award-winning North Carolina call center and North Carolina answering services throughout the state of North Carolina.

North Carolina call center experience

North Carolina call centerWe have over 50 years of call center and live answering experience with various industries and organizations of all sizes. This experience gives us the flexibility to design an account that works for you.  Agents answer the phones following your specific instructions. This ensures calls are handled the way you want as if were answering the phone directly.  CMS is not just the answering service, but an extension of your business.

For more information about the North Carolina call centers and North Carolina answering services we offer in your community, please select a page below:

If you need a North Carolina call center and your community isn’t listed above, please contact us any time online or call 1-800-369-8908 for a no-obligation quote. Our services are available worldwide and we serve clients in many communities that aren’t listed on our website.

For details on the industries we serve and North Carolina answering services we provide, please explore the tabs below:

Excellent customer service

Good customer service is all about bringing customers back. Using our North Carolina call center customer services increases the possibility of customers passing positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. Our call center services will assist your customers to ensure that they are completely satisfied with your company.

24×7 North Carolina answering services

If you’re a good salesperson, you can sell anything to anyone. But if your schedule does not fit the needs of your customers that determines whether or not you’ll ever be able to sell that person anything else. Our 24-hour North Carolina call center and 24-hour North Carolina answering services will make sure that you are available to provide them with service around the clock.