We are proud to offer our award-winning Ohio call center and Ohio answering services throughout the state of Ohio.

Ohio call center experience

Ohio Call Center & Answering Service Solutions Offered by Continental Message

We have over 40 years of call center and live answering experience with various industries and organizations of all sizes. This experience gives us the flexibility to design an account that works for you. Agents answer the phones following your specific instructions. This ensures calls are handled the way you want, as if you’re answering the phone directly. CMS is not just the answering service, but an extension of your business.

For more information about the answering services we offer in your community, please select a page below:

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If you need a Ohio call center and your community isn’t listed above, please contact us any time online or call 1-800-369-8908 for a no obligation quote. Our call center services are available worldwide and we serve clients in many communities that aren’t listed on our website.

For details on the industries we serve and Ohio call center services we provide, please explore the tabs below:

Ohio Call Center Services

Answering Service Emergency Service
Customer Service Call-Off Lines
Order Support Wake-Up Calls
Appointment Reminders Appointment Scheduling
Virtual Office Call Center Service
Voicemail All Services

We provide full outsourcing services to businesses and customize each of our services to meet your businesses needs. We can handle any inbound call volume and have developed our call center services as a complete outsourcing center.

Ohio Call Center Services by Industry

Medical Property Management
HVAC / Plumbing Manufacturing
Real Estate Technology
Retail Funeral Homes
Attorneys Utility
Commercial Service All Industries

Good customer service is all about bringing customers back. Using our Ohio call center customer services increases the possibility of customers passing positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. Our call center services will assist your customers to ensure that they are completely satisfied with your company.

If you’re a good salesperson, you can sell anything to anyone. But if your schedule does not fit the needs of your customers that determines whether or not you’ll ever be able to sell that person anything else. Our 24 hour Ohio call center and 24 hour Ohio call center services will make sure that you are available to provide them with service around the clock.

Overflow Ohio Call Center

Overflow Ohio call center services from CMS provides your organization with assistance during periods of high call volume. Instead of forcing callers to wait for an available operator, excess calls are routed to live operators who are ready to assist. Faster service increases your customer satisfaction and reduces the stress placed on your existing office staff. With our overflow call center open 24 hours a day, 365 days a year, we’re guaranteed to be available whenever you need us.

After Hours Ohio Call Center

Businesses with after hours accessibility are the market leaders in the service industry. Our after hours Ohio call center will allow your business to be available 24 hours, increasing your potential for high profits. Every business can use an after hours call center to allow more flexibility in their business hours to meet client or customer needs.


For more information on our call center Ohio answering services and a no obligation quote, contact CMS anytime online or call 800.369.8908.

To view the variety of live answering services and call center solutions that CMS provides, please visit our homepage.