For information on the answering and call center services we provide the Lancaster, Ohio area, explore the links below:
At CMS, we treat your customers as our own. Our highly trained agents act as an extension of your business, handling calls as if they were in your office. Our Lancaster answering services are 100% customizable and can be designed specifically for your organization. With over 40 years of experience working with clients across the country, we’ve developed call center solutions for businesses of all shapes and sizes and consistently exceed our customers’ expectations.
Call center Lancaster, Ohio
Eliminate repeat calls with our overflow call center services. Our Lancaster call center agents can provide information about office hours, holiday schedules, events and more when you are unavailable or are receiving a large amount of calls. Is your company losing business due to lost or missed calls? CMS has a solution for that. Don’t hire addition staff to take your calls, Continental Message Solution’s Lancaster call center provides professional answering services to fit your businesses needs. Employing our overflow call center will allow your employees to focus on important task, making your business more efficient. CMS will take your calls and deliver them to you as a page, phone call, fax, text message and more allowing you to attack task as needed.
Businesses with after hours accessibility are the market leaders in the service industry. Our after hours call center services will make your business available 24 hours increasing your potential for high profits. Every business can use an after hours answering service to allow more flexibility in their business hours to meet client or customer needs. An after hours Lancaster answering service can take urgent messages for your company and relay them immediately to you or take a message and send it to you when your office re-opens, depending on your specific criteria.
Lancaster, Ohio businesses of all shapes and sizes can benefit from our 24 hour call center. Constant availability not only builds goodwill amongst customers, who appreciate being able to reach a live person 24 hours a day, it also increases revenue potential. Instead of only accepting new business during a small window of time each day, your business can be open 24-7, ready to take on new opportunities whenever they may arise.
If you’re considering a telephone answering service or call center for your Lancaster area business, we would love to speak with you. You can request a no obligation quote anytime online or call 1-800-369-8908 to speak with a representative.
For more information on our Lancaster call center services and a no obligation quote, contact CMS anytime online or call 800.369.8908.