Look no further if you need a dependable, professional answering service or call center for your Oklahoma City area business.

Recognized as an industry leader, CMS has provided telephone answering and call center services for over 50 years. Highly trained staff and advanced technical capabilities allow us to offer our services to clients worldwide. Coupled with a problem-solving approach, our unwavering commitment to quality sets us apart from our competition.

For industry-specific solutions and descriptions of the call center services we provide in Oklahoma City, Oklahoma, please explore the tabs below:

CMS is a leading telephone answering service and call center vendor proudly serving Oklahoma City, Oklahoma. Available 24 hours a day, our Oklahoma City answering service provides trained staff to respond to and handle calls per your specifications.

Your 24/7 Answering Service Partner

Are you missing essential calls after your office is closed? Need to maintain constant availability?

Missed calls mean missed opportunities. Not being able to answer the phone means losing customers, leads, and sales.

Our call center in Oklahoma City can help. We offer professional telephone answering and customer service solutions to ensure you never miss another call again. With our live answering service, your calls will be answered by a natural person 24/7, 365 days a year. Plus, we offer call center services that can help take care of all your customer service needs.

Call Center Outsourcing Made Easy

Finding a solution to your call needs is simpler than you think. Working with CMS means you don’t have to worry about hiring employees, configuring new technology, or diverting resources from vital projects. 

We offer complete call center solutions at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in Oklahoma City or dealing with the frustration of outsourcing to a foreign company, we handle all your call center needs in the United States. We work as the voice of your business and deliver a wide range of personalized call center solutions.

Answering Services Save You Money

Unlike hiring employees, our Oklahoma City phone answering service is incredibly cost-effective, allowing you to pay only for the time you need. Instead of paying a secretary or after-hours on-call employee by the hour, our service will enable you to pay by the minute.

An Extension of Your Business

When providing call center services on behalf of your company, we aim to function as an extension of your business. Therefore, every aspect is designed to mirror your existing operation, from how we answer calls to the steps we take to resolve them. This seamless integration creates a consistent experience for your customers and ensures they always receive the level of service they expect.

Featured Oklahoma City Answering Services

  • Customer Service OutsourcingCMS customer service outsourcing provides businesses with skilled staff to handle their calls. By paying our customer service call center only for the time spent talking to your callers, you can limit your expenses without impacting the quality of your service. Staffed by highly trained representatives well versed in customer service standards, our outsourcing solutions provide the quality you require at a price you can afford.
  • Oklahoma City Medical Answering Service – Our medical answering service gives healthcare professionals an easy and affordable way to stay in touch with their patients 24 hours a day, seven days a week. Fully HIPAA compliant, healthcare answering services from CMS can be utilized after hours, during lunch, or as an overflow solution during high call volume periods.
  • Small Business Answering Service in Oklahoma City – Our small business answering service allows small companies to provide quality customer service on par with larger, better-capitalized firms. Instead of wasting precious capital on office employees or receptionists, small companies can utilize our 24-hour answering service to field telephone calls, allocating funds to more pressing needs. This helps entrepreneurs grow their businesses without sacrificing customer satisfaction or professionalism.
  • After-Hours Answering Service – What happens to phone calls after your office closes? Are you sending them to voicemail? If so, you could be losing business. Our after-hours answering service ensures that every call made to your company after hours gets answered. When customers can reach a natural person, they’ll be confident their issue is being dealt with and feel less inclined to try another company.
  • Virtual Receptionist – With CMS virtual receptionists working for you 24/7, you’ll never have to worry about missing an important call again. Our live agents can always answer your customer’s questions and concerns. Plus, we provide a wide range of messaging options so that you can stay connected with customers no matter where you are.

Experienced Oklahoma City Call Answering Service

Serving clients in every imaginable industry, CMS has live-answering solutions for businesses of all shapes and sizes. Our telephone answering services are 100% customizable and designed to fit your organization’s needs. CMS has you covered whether you need assistance dispatching calls after-hours, a backup call center for emergencies, or something in between.

Contact Us Today to Learn More

Oklahoma City, OklahomaTo learn more about our Oklahoma City answering services and Oklahoma City call center solutions, please get in touch with us online or call a representative at 1-800-369-8908 for a no-obligation quote.

If you’re from Bethany, Del City, Edmond, Midwest City, Moore, Mustang, Norman, The Village, Yukon, or any other city near Oklahoma City, Oklahoma, you’ve found the right site for professional contact center solutions.