If you’re looking for a professional Tulsa call center or Tulsa answering service, you’ve found the right place. Our advanced technology and superior customer support allow us to provide our award-winning services to clients worldwide.

For more details on the industries we serve and Tulsa answering services we provide, please explore the links below:

We’re happy to offer our trusted answering services and call center outsourcing services throughout Tulsa, Oklahoma. Available 24 hours per day, our Tulsa answering service provides professional staff to respond to and relay calls in the name of your business.

Your 24/7 Answering Service Partner

You’re too busy to answer your phone, but you don’t want to miss any potential customers.

Missed calls mean missed opportunities. Not being able to answer the phone means losing customers, leads, and sales.

Tulsa call answering services from CMS is the perfect solution for your business. We offer live telephone answering services 24/7, 365 days a year, so you can focus on what you’re good at – running your business. Our experienced customer service professionals will handle all your callers professionally and make each customer feel appreciated.

Customer Service Outsourcing Made Easy

Finding a solution to your call needs is simpler than you think. Working with CMS means you don’t have to worry about hiring employees, configuring new technology, or diverting resources from vital projects. 

We provide a fully managed call center experience at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in Tulsa or dealing with the stress of outsourcing to a foreign company, we handle all your call center needs in the United States. In addition, we work as your organization’s voice and deliver a wide range of custom call center solutions.

Answering Services Save You Money

Maintaining an internal answering service can be an expensive distraction. With our Tulsa answering service, we take care of the training and staffing, and our agents only bill your account while actively answering on your behalf. As a result, you can prevent unnecessary headaches and increase profitability by eliminating the expense of hiring additional employees.

Designed to Meet Your Needs

Our Tulsa call center solutions are custom-built from the ground up, designed to coordinate with your operation and meet the needs of your business. Agents answer the phones following instructions you put in place, utilizing software programmed to execute your processes. This ensures calls are handled seamlessly as an extension of your business, not as an out-of-touch customer service department.

Featured Tulsa Answering Services

  • Customer Service Call CenterYou can deliver better customer service without going over budget. By utilizing our call center to provide support on your behalf, you can keep your customers happy and avoid the costs of managing an internal call center. Our highly trained customer service representatives work diligently as an extension of your organization and ensure each call to your business leaves a positive impression. Customer service outsourcing from CMS provides friendly staff to answer customer service inquiries on your behalf. Instead of managing an internal customer service department, you can take advantage of our resources and provide excellent service for a fraction of the cost. All our customer service agents undergo rigorous training and are skilled at working as an extension of your business.
  • Tulsa Medical Answering Service – Serving the healthcare community for nearly five decades, we are an experienced and trusted provider of medical answering services. Utilized by small physician practices and large hospital networks, our medical answering service gives offices the professional personnel they need to take calls around the clock.
  • Small Business Answering Service in Tulsa – Small business answering from CMS allows even the smallest companies to provide professional customer service. Instead of hiring additional employees to answer your calls, we provide trained operators to answer the phone and function as a receptionist in your office. By utilizing our answering services for small businesses, you can save money while projecting a better image and improving customer satisfaction.
  • Tulsa After-Hours Answering Service – If a customer tries to contact your business after hours and reaches an automated system, they’ll likely hang up and try another company. Instead of losing this opportunity to your competition, why not have every call answered live? By utilizing after-hours telephone answering from CMS, you can have your calls answered whenever you are out of the office, ensuring a live person greets every customer.
  • Virtual Receptionist – With CMS virtual receptionists working for you 24/7, you’ll never have to worry about missing an important call again. Our live agents can always answer your customer’s questions and concerns. Plus, we provide a wide range of messaging options so that you can stay connected with customers no matter where you are.

Tulsa, Oklahoma

Overflow Call Center Support for Busy Periods

Eliminate repeat calls with our overflow call center services. Our Tulsa call center agents can provide information about office hours, holiday schedules, events, and more when you are unavailable or are receiving a large number of calls. Is your company losing business due to lost or missed calls? CMS has a solution for that. Don’t hire additional staff to take your calls. Continental Message Solution’s Tulsa call center provides professional answering services to fit your business’s needs. Employing our overflow call center will allow your employees to focus on essential tasks, making your business more efficient. CMS will take your calls and deliver them to you by email, page, phone call, fax, text message, or online dashboard, allowing you to tackle tasks on your schedule.

Maintain 24-Hour Availability

Businesses with after-hours accessibility are the market leaders in the service industry. Our after-hours Tulsa answering service will make your business available around the clock, increasing your potential for higher profits. Every business can use an after-hours answering service to allow more flexibility in their business hours to meet client or customer needs. An after-hours Tulsa answering service can take urgent messages for your company and relay them immediately to you or take a message and send it to you when your office re-opens, depending on your specific criteria.

Call center services. Request a Quote!

Businesses of all shapes and sizes can benefit from our 24-hour call center. Constant availability not only builds goodwill amongst customers, who appreciate being able to reach a live person 24 hours a day, but it also increases revenue potential. In addition, instead of only accepting new business during a small window each day, your business can be open 24-7, ready to take on new opportunities whenever they arise.

Experienced Tulsa Call Center Provider

Continental Message Solution (CMS) is one of the country’s top providers of outsourced telecommunication services, serving thousands of clients in many industries. From small office virtual receptionist services to large corporate customer service hotlines, CMS has the technology and experience to develop your communication solutions.

Contact Us Today to Learn More

If you’re considering utilizing a Tulsa answering service for your business, please contact us anytime online or call a representative at 1-800-369-8908.

If you’re from Bixby, Broken Arrow, Catoosa, Claremore, Collinsville, Coweta, Glenpool, Inola, Jenks, Okmulgee, Owasso, Sand Springs, Sapulpa, Skiatook, Wagoner, or any other city near Tulsa, Oklahoma, you’ve found the right place for premier call center solutions.

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