We are proud to offer our award-winning South Carolina call center and South Carolina answering services throughout the state of South Carolina.

South Carolina Call Center Experience

South Carolina call centerWe have over 50 years of call center and live answering experience with organizations of all sizes. This experience gives us the insight to design an account that works for you.  Agents answer the phones following your specific instructions. This ensures calls are handled as if you were answering the phone directly. CMS is not just an answering service but an extension of your team.

Our South Carolina Call Center and South Carolina Answering Services:

If you’re looking for a South Carolina answering service and your community isn’t listed above, please get in touch with us online or call 1-800-369-8908 for a no-obligation quote. Our services are available worldwide, and we serve clients in many communities that aren’t listed on our website.

For details on the industries we serve and South Carolina answering services we provide, please explore the tabs below:

We’re proud to offer our leading telephone answering services and call center services throughout South Carolina. Available 24/7/365, our South Carolina answering service provides highly trained personnel to respond to and relay calls in the name of your business.

Your 24/7 Answering Service Partner

You’re too busy to answer your phone, but you don’t want to miss any potential customers.

Missed calls mean missed opportunities. Not being able to answer the phone means losing customers, leads, and sales.

South Carolina phone answering services can help take your calls so that you never miss an important one. With our live telephone answering, message-taking, and call center services, you can focus on what’s important – running your business!

Customer Service Outsourcing Made Easy

Finding a solution to your call needs is simpler than you think. Working with CMS means you don’t have to worry about training staff, setting up equipment, or taking resources from more pressing projects. 

We offer complete call center solutions at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in South Carolina or dealing with the stress of outsourcing to a foreign company, we handle all your call center needs in the USA. We work as the voice of your business and deliver a wide range of personalized call center solutions.

Inexpensive Telephone Answering Service

Unlike hiring your additional staff, our South Carolina call answering service is incredibly inexpensive, allowing you to pay only for the time you use. Instead of paying a secretary or after-hours dispatcher an hourly wage, our service will enable you to pay by the minute.

Designed to Meet Your Needs

When providing call center services on behalf of your company, we aim to work as an extension of your business. Therefore, everything is designed to mirror your existing operation, from how we answer calls to the steps we take to resolve them. This seamless integration creates a consistent experience for your customers and ensures they always receive the level of service they expect.

Featured South Carolina Answering Services

  • Customer Service Call CenterOutsourcing customer service to CMS provides businesses with skilled staff to manage their support calls. By paying our customer service call center only for the time spent talking to your callers, you can limit your costs without impacting your service quality. Staffed by highly trained representatives well versed in customer service standards, our outsourcing solutions provide the quality you demand at a price you can afford.
  • South Carolina Medical Answering Service – Working with the healthcare community for nearly five decades, we are an experienced and trusted provider of medical answering services. Utilized by small physician practices and large hospital networks alike, our medical answering service gives offices the trained staff they need to handle calls around the clock.
  • Small Business Answering Service in South Carolina – If you own or manage a small or midsize business, you probably don’t have the customer service resources available to large enterprises, including telephone support. With CMS answering services for small businesses, you can be sure you’re not missing important communication from clients, vendors, and other vital partners.
  • After-Hours Answering Service – What happens to phone calls after your office closes? Are you sending them to voicemail? If so, you may be losing business. Our after-hours answering service ensures that every call made to your business after hours gets answered. When customers can reach a natural person, they’ll be confident their issue is being dealt with and feel less inclined to call your competition.
  • Virtual Receptionist  – CMS virtual receptionist services provide live call answering services, so you never miss another call again. Instead, you can focus on the more essential aspects of your business while our virtual receptionists field customer inquiries. All messages will be sent directly to your email or phone, so you can stay connected with customers even when you’re not in the office.

We Know Customer Service

Good customer service is all about bringing customers back. Using our South Carolina customer services call center increases customer satisfaction and positive word of mouth. Our call center services will assist your customers and ensure they are delighted.

If you’re a good salesperson, you can sell anything to anyone. But if your schedule does not fit your customers’ needs, you may never have the opportunity to speak with them. Our 24-hour South Carolina call center and 24-hour South Carolina answering services will ensure that you can provide them with service around the clock.