We are proud to offer our award-winning South Dakota call center and South Dakota answering services throughout South Dakota (SD).

South Dakota Call Centers and Answering Services:

If you’re looking for a South Dakota answering service and your community isn’t listed above, please contact us online or call 1-800-369-8908 for a no-obligation quote. Our services are available worldwide, and we serve clients in many communities that aren’t listed on our website.

For details on the industries we serve and South Dakota answering services we provide, please explore the tabs below:

CMS is a leading telephone answering service and virtual receptionist vendor proudly serving South Dakota. Available 24/7, our South Dakota answering service provides courteous staff to respond and handle calls per your specifications.

Your 24/7 Answering Service Partner

You’re too busy to answer your phone, but you don’t want to miss any potential customers.

Missed calls mean missed opportunities. Not being able to answer the phone means losing customers, leads, and sales.

South Dakota phone answering services can help take your calls so that you never miss an important one. With our live telephone answering, message-taking, and call center services, you can focus on what’s important – running your business!

Customer Service Outsourcing Made Easy

Finding a solution to your call needs is simpler than you think. Working with CMS means you don’t have to worry about hiring employees, configuring new technology, or diverting resources from vital projects. 

We offer complete call center solutions at CMS, handling everything from technology to staffing. Instead of setting up an in-house call center in South Dakota or dealing with the stress of outsourcing to a foreign company, we handle all your call center needs in the United States. We work as your organization’s voice and deliver a wide range of custom call center solutions.

Inexpensive Telephone Answering

Our South Dakota call answering service is an inexpensive alternative to hiring staff. Charged in per-second increments, you pay only for the time spent fielding and handling your calls. So instead of paying a secretary or overnight dispatcher by the hour, regardless of whether you are busy, we only bill for the time our telephone agents are actively working on your behalf.

An Extension of Your Business

Our South Dakota call center solutions are all built from scratch, designed to coordinate with your operation and meet the demands of your business environment. Agents answer the phones following instructions you put in place, utilizing software developed to perform your processes. This ensures calls are handled seamlessly as an extension of your business, not as an out-of-touch customer support department.

Featured South Dakota Answering Services

  • Customer Service Call CenterOffering superb customer service can be expensive. Instead of spending your budget on infrastructure and employees, why not outsource to our customer service call center? By outsourcing some of your call volume to our customer service professionals, you can provide your customers with the support they expect without making drastic capital expenditures.
  • South Dakota Medical Answering Service – Our medical answering service allows physicians and medical groups to remain available to their patients 24 hours a day. Every call is handled per your instructions and answered by a courteous live operator. Fully HIPAA compliant, our answering service for medical practices is trusted by healthcare professionals nationwide.
  • Small Business Answering Service in South Dakota – Small business answering from CMS allows even the smallest companies to provide professional customer service. Instead of hiring unnecessary employees to handle your calls, we offer skilled operators to answer the phone and work like a receptionist in your office. By utilizing our answering services for small businesses, you can save money while projecting a better image and increasing customer satisfaction.
  • After-Hours Answering Service – What happens to your telephone calls when your office is closed? Are you sending them to voicemail? If so, you could be losing business. Our after-hours answering service ensures that every call made to your business after hours gets answered. When customers can reach a natural person, they’ll be confident their issue is being dealt with and feel less inclined to call someone else.
  • Virtual Receptionist  – CMS virtual receptionist services provide live call answering services, so you never miss another call again. Instead, you can focus on the more essential aspects of your business while our virtual receptionists field customer inquiries. All messages will be sent directly to your email or phone, so you can stay connected with customers even when you’re not in the office.

24-Hour South Dakota Answering Service

South Dakota Call Center, South Dakota Answering ServiceBusinesses of all shapes and sizes can benefit from our 24-hour live South Dakota call center answering service. Constant availability not only builds goodwill amongst customers, who appreciate being able to reach a live person 24 hours a day, but it also increases revenue potential. Instead of only accepting new business during a small window each day, your business can be open 24-7, ready to take on new opportunities whenever they arise.

Experienced South Dakota Call Center

We have over 50 years of call center and live answering experience across industries and with organizations of all sizes. This experience allows us to design an account that works for your South Dakota business. Agents answer the phones following your specific instructions. This ensures calls are handled as if you were answering the phone directly. CMS is not just an answering service but an extension of your business.