We proudly offer our West Virginia answering services and call center solutions throughout West Virginia. For more information about the answering services we offer in your community, please select a page below:

If you’re looking for a West Virginia call center and your community isn’t listed above, please contact us online or call 1-800-369-8908 for a no-obligation quote. Our services are available worldwide, and we serve clients in many communities that aren’t listed on our website.

Graphic with the CMS logo in the middle and then four photos surrounding it, one of a call center, one of New River Gorge bridge, one of the mountains in West Virginia, and another of a coal mine operation

For details on the industries we serve and the West Virginia answering services we provide, please explore the tabs below:

Local answering service operator taking calls in a call center

Experienced Call Answering Service

We have over 40 years of call center and live answering experience with various industries and organizations. This experience allows us to design an account that works for you, with our agents answering the phones and following your instructions. This ensures calls are handled as you want, as if you were answering the phone directly. CMS is not just an answering service but an extension of your business.

Deliver Excellent Customer Service

Good customer service is all about bringing customers back. Using our West Virginia call center customer services increases the possibility of customers passing positive feedback about your business to others who may try the product or service you offer for themselves. Our call center services will assist your customers to ensure they are completely satisfied with your company.

24-Hour West Virginia Answering Service

If you’re a good salesperson, you can sell anything to anyone. But if your schedule does not fit your customers’ needs, you may never even connect. Our 24-hour West Virginia calling center and 24-hour West Virginia answering services will ensure that you can provide them with service around the clock.

We Help West Virginia Businesses Take Calls & Stay Connected

West Virginia, known for its natural beauty and rich history, is home to many thriving businesses across various industries, including coal, natural gas, and timber. One of the state’s most popular landmarks, the New River Gorge Bridge, is a testament to the state’s strong work ethic and determination.

At CMS, we understand the importance of providing top-notch customer service and support to businesses in West Virginia. That’s why we offer telephone answering services, ensuring that calls are always answered promptly and professionally, regardless of whether the business is open or closed. Whether you’re a coal mining company in Beckley or a natural gas and oil company in Charleston, our customized answering solutions can be tailored to meet the unique needs of your industry.

West Virginia state map

West Virginia Answering Service Coverage

We serve the entire Mountain State and take calls for businesses throughout West Virginia.

West Virginia Area Codes We Take Calls For

  • 304, 681

West Virginia Cities We Answer For

Include, but aren’t limited to:

  • Charleston, Huntington, Parkersburg, Morgantown, Wheeling, Weirton, Martinsburg, Fairmont, Beckley, Clarksburg, Teays Valley, South Charleston, St. Albans, Vienna, Cheat Lake, Bluefield, Cross Lanes, Bridgeport, Oak Hill, Moundsville, Dunbar, Elkins, Hurricane, Pea Ridge, Nitro, Brookhaven, Charles Town, Princeton, Ranson, Buckhannon, New Martinsville, Keyser, Grafton, Barboursville, Point Pleasant, Westover, Weston, Lewisburg, Ravenswood, Pinch, Blennerhassett, Summersville, Pleasant Valley, Shannondale, Sissonville, Shady Spring, Winfield, Ripley, Kingwood, Williamson

West Virginia Zip Codes We Answer For

Include, but aren’t limited to:

  • 26554, 26003, 26508, 26505, 25801, 26301, 26101, 25177, 25526, 25404, 25701, 26062, 25705, 26501, 25414, 26201, 24701, 26104, 24740, 25427, 26041, 26330, 25405, 25704, 25401, 25314, 25428, 26241, 25403, 25504, 25425, 24739, 25302, 25309, 26726, 26105, 25419, 25411, 25071, 25313, 25312, 25901, 25541, 25311, 26354, 26452, 25143, 24901, 25508, 26651, 53208, 54304, 54481, 53213, 54303, 53095, 54494, 53220, 54130, 54952, 53405, 53225, 53593, 53144, 53403, 53072, 53189, 54751, 53406, 54449, 53150, 53210, 54911, 53202, 53705, 54403, 53222, 54650, 53227, 53545, 54022, 53027, 54913, 53713, 53916, 53045, 54904, 53143, 53090, 53206, 54902, 54301, 53005, 53083, 53913, 54937, 54501, 53029, 53224, 53092