Why Should I Work for CMS?

Feel Great. You will help businesses and people on a daily basis. We make businesses better. We help businesses compete. We create opportunities. We provide valuable services for clients and their customers.

Knowledge. You will learn more working at CMS about various industries, business processes, and customer service then from any other job. You will work for a diverse range of organizations performing a number of different functions. You’ll understand business needs and customer service at a level you never would have previously believed.

Opportunity. CMS promotes almost entirely from within. Over 95% of our departmental and managerial staff started out as a CSR and earned a higher position. Your contributions are recognized. Individuals have earned promotions in less than 3 months. If you perform well you will succeed.

Peace of Mind. Perform well and you’ll never have to worry about your job. In our 50+ years in business we’ve never had a single layoff.

Flexibility. Being open 24/7 and providing remote work opportunities means we can work with most schedules. Our needs vary and we will compare your schedule needs to our staffing needs and find a good fit.

Compensation. We offer a competitive starting wage, performance incentives, paid time off, annual performance increases, and health and dental benefits.

Benefits & Incentives

  • Holidays paid at 1 1/2 times the regular pay rate

  • Bonus Program

  • Health, Life, and Dental Insurance

  • Paid Time-off

  • Free Downtown Parking

  • 401-K Plan

  • Quarterly Perfect Attendance

  • Employee Referral Bonus Program

  • Sales Lead Incentive Program

  • $13 an Hour to Start

From Our Employees

Since I’ve started working at CMS I have grown not only as a person but as an employee. When the company started the Employee of the Month program, I was the first recipient. I am proud to work here. I appreciate working for a company that respects, acknowledges, and rewards my hard work and dedication. Going forward I know that I can only get better and that CMS will provide a path for me to do so.


Why CMS?

Learn more about what makes CMS stand out from other opportunities.


Learn more about our business, the work we do, and what we’re looking for in new hires.


Explore the different job roles and open positions we have available.

Locations & Parking

Get directions and parking information for our office locations.

Join Our Team

Ready to start your new adventure? Work at Home positions are available to candidates residing in the state of Ohio and Nevada.