What Does a Doctor Answering Service Do?

If you’re a medical professional of any kind, it’s likely that you have a lot on your plate. Physicians have the responsibility of ensuring that adequate and timely medical care is administered to patients when they need it most. On the other hand, if you are a medical office manager, you are responsible for the

February 11, 2021|Tags: , , |

Make Your Systems HIPAA Compliant by Addressing these Four Areas

IT administrators who work for companies that store private patient information must make systems HIPAA compliant. HIPAA compliance is one of the main security standards for the healthcare industry. The goal is to protect patient information and ensure that technology follows best practices to secure claims, billing, and patient records. Here are the four main

September 8, 2015|Tags: , , |

Real Estate Investor Answering Service Case Study

CMS implemented a professional answering service and lead processing center for a Northeast real estate investor that helped him expand his operation. The Problem Scott was preparing to take his real estate investment business to the next level. His website was recently completed and his lead generation efforts were in place. Under the guidance of

Benefits of Real Estate Call Center Outsourcing from CMS

Curious about everything you gain by outsourcing your call volume to a real estate call center service provider like CMS? This page highlights the key benefits that make our real estate services valuable to professionals nationwide. Provide professional customer service When you partner with CMS, you gain access to your very own customer service department. In

July 16, 2015|Tags: , , |

Sample Real Estate Investor Call Center Scripting

Below is our standard inbound call script for real estate investment accounts. All of our real estate investor call center scripting is 100% customizable, so this script is merely used as a starting point. Investors have the option to modify the script as necessary to meet their needs. Answering Phrase/Introduction The answering phrase is what

July 16, 2015|Tags: , |