If you’re a medical professional of any kind, it’s likely that you have a lot on your plate. Physicians have the responsibility of ensuring that adequate and timely medical care is administered to patients when they need it most. On the other hand, if you are a medical office manager, you are responsible for the
What’s the difference between nurse triage call centers and medical answering services? Are they the same thing? How should a medical provider determine which one is right for their organization?
When you call a medical practice and reach a courteous, polished receptionist, you generally feel more confident and at ease knowing that your issue will be handled promptly. This level of organization is often associated with larger, more established practices. Despite this association with bigger practices, the reality is that any medical office can provide
You give countless hours of care to your patients during the week, but your work doesn’t stop when your doors close.
Quality patient care is necessary for your healthcare practice to stand out from the rest. Your patients move at a very fast pace and are very tech-friendly, which means they expect the same from their healthcare provider. A professional medical answering service is one way you can give your patients the care they may need
IT administrators who work for companies that store private patient information must make systems HIPAA compliant. HIPAA compliance is one of the main security standards for the healthcare industry. The goal is to protect patient information and ensure that technology follows best practices to secure claims, billing, and patient records. Here are the four main
CMS implemented a professional answering service and lead processing center for a Northeast real estate investor that helped him expand his operation. The Problem Scott was preparing to take his real estate investment business to the next level. His website was recently completed and his lead generation efforts were in place. Under the guidance of
Curious about everything you gain by outsourcing your call volume to a real estate call center service provider like CMS? This page highlights the key benefits that make our real estate services valuable to professionals nationwide. Provide professional customer service When you partner with CMS, you gain access to your very own customer service department. In
With CRM integration from CMS, your real estate CRM is connected directly to our call center, allowing leads to flow seamlessly from our system to yours. By automatically uploading real estate leads to your CRM, you can avoid the task of manually inputting data collected by our agents. This not only saves you time, but
Below is our standard inbound call script for real estate investment accounts. All of our real estate investor call center scripting is 100% customizable, so this script is merely used as a starting point. Investors have the option to modify the script as necessary to meet their needs. Answering Phrase/Introduction The answering phrase is what